Senior Specialist, Business Analyst Global operations (IT)

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Position Summary

As a Senior Specialist in the Cross Study Operations and Specimen Management (CSO & SM) Product Line within Global Development Operations Business Insights & Technology (GDO BI&T), you will reimagine how AI enabled technology solutions will streamline study design and orchestration. This role sits at the front end of the clinical trial lifecycle, where protocol concepts become executable plans. You’ll embed with the teams doing that work, uncover the friction, and use AI tools to rapidly prototype working solutions.

This is a hands-on role. You’ll partner with Product Managers to take the strongest prototypes from concept through production and lifecycle support, working alongside clinical scientists, global development operations, clinical design and delivery center, and R&D BI&T teams. We’re looking for someone eager to make AI their default way of working — not as a novelty, but as the way they investigate a problem, test an idea, and build the solution.

You’ll thrive here if you:

• Build with AI habitually — prototyping, analyzing data, generating code, and stress-testing your own assumptions

• Spot problems worth solving before anyone files a ticket, and can tell the difference between a real pain point and a stated preference

• Are drawn to complex, multi-variable problems — study design and orchestration rarely have one right answer, and the interesting work is in the tradeoffs

• Are committed to a career in technology and energized by applying it to improve patient health

• Collaborate easily across teams, bring bold ideas, and are willing to challenge the status quo (including your own first draft)

• Communicate clearly to both engineers and clinical stakeholders

Key Responsibilities

• Serve as the technical business analyst on study design and orchestration initiatives within the CSO & SM Product Line, owning the path from problem identification through delivery

• Embed with study design, clinical operations, and trial planning stakeholders to surface pain points — then make the case for which are worth building

• Partner with Product Managers and business stakeholders to solve these problems with an AI-first approach, evaluating where AI genuinely outperforms conventional solutions and where it doesn’t

• Rapidly prototype solutions using AI tools (e.g., Claude, Claude Code, Copilot) to deliver working artifacts in front of users early — sharpening requirements through demonstration rather than debate

• Design, test, and refine prompts, agents, and automations that become durable parts of the product, including the guardrails and human checkpoints that make them trustworthy in a regulated setting

• Create IT documentation artifacts in support of agile technology implementations, including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts

• Leverage AI to configure, test, and validate applications alongside the engineering team, and coordinate and execute user acceptance testing, validate requirements, and maintain traceability

• Participate in retrospectives, gather user feedback, and propose improvements to business capabilities

Qualifications & Experience

• Bachelor’s degree in Computer Science, Computer Engineering, Life Sciences, or a related discipline

• 3+ years of experience as a technical business analyst, preferably in pharmaceutical, clinical research, or healthcare settings

• Experience delivering prototypes with AI tools (e.g., Claude, Claude Code, Copilot), Python, SQL, Jupyter, Figma, or similar tools for scripting, automation, and analytics

• Proficient in clear and concise requirements documentation, process modeling (e.g., BPMN, Visio, Lucidchart), and drafting user acceptance criteria

• Experience using business analysis tools (Figma, JIRA, Confluence, MS Office, or comparable platforms)

• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment

#LI-Onsite

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Princeton - NJ - US: $76,080 - $92,185

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws. Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability).

U.S.-based exempt employees are eligible for Flexible Time Off (FTO), which provides paid time off without a set accrual limit, subject to manager approval, along with 11 paid company holidays each year.

Non-exempt employees, RayzeBio employees, and employees located in Puerto Rico receive 160 hours of paid vacation annually for new hires (subject to manager approval), 11 paid company holidays, and 3 optional holidays.

Depending on eligibility, employees may also have access to additional time-off benefits, including paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs. Eligible employees also enjoy an annual Global Shutdown between Christmas Day and New Year's Day.

U.S.-based job seekers can explore full benefit offerings at https://careers.bms.com/benefits

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only:  If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

For roles based in Washington State only: If you live in or expect to work from Washington State if hired for this position, please visit this page for important information about the Washington Fair Chance Act.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected]with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1608290 : Senior Specialist, Business Analyst Global operations (IT)