Administrative Associate II, Airline Operations Support

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Job Description:

Job Grade: 007

Days: Tuesday – Saturday

Hours: 0630-1500L AK Time

Answer phones, generate and respond to correspondence. Facilitate jumpseats and catering. Distribute mail and maintain Assistant Chief Pilot (ACP) files. Retrieve and analyze data from various computer systems to provide ACP’s with information about crewmember schedules, crewmember visas and passports, leaves of absences, etc. Interface with ACP’s, Flight Operations, crewmembers, human resources, and other local departments, as well as staff from other gateways. Process crewmember passport and visa requests, interfacing with our expeditor, ACP’s, Crew Scheduling, and SDF Flight Administration. Process jury duty notices for ANC crewmembers. Process Leaves of Absences at ACP direction. Process catering reports and other duties associated with crew catering. Check in jumpseaters on UPS Flights. Maintain files in pilot crew room to provide flight operations forms necessary to the ANC Gateway. Audit forms and files for supply and currency. Post bid awards, safety bulletins, and UPS memos. Order office supplies and perform other miscellaneous duties. Escort jumpseaters, visitors, repair personnel, and other vendors as needed.

Job Summary: Provide Administrative support to the ANC Chief Pilot Office and crewmembers based in Anchorage, AK.

Required Skills: Familiarity with UPS Airline Operations. Strong skills in MS Excel, MS Word, and MS Outlook. Must be able to work independently. Valid driver’s license.

Additional Skills: High emphasis on attention to detail and professional communication with crew scheduling, passport/visa expeditor, ACP’s, crewmembers, and international gateways. Maintain ramp driving qualification.

Interpersonal Skills: Requires excellent communication skills, both verbal and written. Problem solving skills. Strong conflict management skills. Must be a team player.
 

OTHER CRITERIA:

Internal Candidates: Make sure you add all required forms before submitting for approval:

· Resume with Employee ID, manager's name and HR Reps name

· QPR (Management only) or Appraisal (All other)

· Career Development Form (Management only)

· Attendance Record (All other)

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.