- Location
- United Kingdom - London · United Kingdom - Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- CX - CXone - Sales
- Education
- Master
- Source
- Greenhouse
Description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Overview:
The primary role of the Subject Matter Expert (SME) is to facilitate business transformation and drive increased adoption of NICE solutions with NICE Trading clients. The SME is responsible for understanding the financial services market and highlighting key regulation, business processes and opportunities in the areas of trading practices.
Duties and Responsibilities:
- Analyze and report on market opportunities that arise and detail how NICE can potential address the opportunity
- Work within the global sales force ensuring the growth of the market segment as well as assisting will all new opportunities and drive business to closure.
- Deliver value added consulting services in the area of trading compliance as well as improvement and business transformation within trading operations, leveraging knowledge of industry best practices and proven practices using NICE solutions.
- Deliver solutions ideas that create measurable value and leverage clients’ investment in NICE technology thereby improving ROI as well as profit for NICE
- Interact with regulators to understand the challenges and changes in the regulation landscape and how document how the changes will affect customers.
- Constantly interact with our customers, in the role of trusted advisor, helping educate them around our new offering while also spending time with them to understand there evolving challenges and react as needed from that education
Education and Experience:
- Minimum of 8 years of trade compliance experience / detailed understanding of the trade operations within various markets experience; ideal candidate will come from a leadership role within diverse banking/trading environments and/or a trade floor consulting firm or trading technology company.
- Subject matter expertise in the areas of trading compliance, trade execution processes, trading operations function and processes; working knowledge of but not a focus on technical infrastructure.
- Business development experience focused on solutions with a significant services component.
- Excellent verbal and written communication and presentation skills.
- Must be willing to travel extensively up to 50%.
- MBA preferred; BA/BS in relevant field required.
Knowledge and Skills:
- Ability to partner and align with clients delivering added value in every touch point of the relationship.
- Strong written and verbal skills
- Ability to contribute to a high-performance team.
- Ability to engage proactively with clients and individuals with a strong focus on excellence – high level of accountability at the individual level; service and support that exceeds client needs; recognition of employee contributions to drive individual and team performance.
- Self-motivated to strive for professional excellence in all aspects of work.
- “Can-Do” attitude and approach and delivers.
Requisition ID: 11333
Reporting into: Director
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
