Senior Director, Revenue Cycle

Description

About Elite DNA Behavioral Health

Elite DNA Behavioral Health is one of the fastest-growing behavioral health organizations in the Southeast, providing comprehensive psychiatry, therapy, psychological testing, and integrated behavioral health services across multiple states. Our mission is to make high-quality behavioral healthcare more accessible while creating an exceptional experience for both our patients and providers.

As we continue to expand through strategic growth and acquisitions, operational excellence within Revenue Cycle is essential to ensuring financial strength and supporting our clinicians’ ability to focus on patient care.

Position Summary

The Senior Director of Revenue Cycle provides strategic and operational leadership for all revenue cycle functions across the organization. Reporting to the Vice President of Finance, this position is responsible for optimizing reimbursement, improving cash flow, reducing revenue leakage, and driving continuous improvement across revenue cycle operations.

The Senior Director serves as a key business partner to Finance, Operations, Clinical Leadership, Information Technology, Compliance, and Executive Leadership to ensure revenue cycle processes support organizational growth while delivering outstanding service to patients and providers.

Essential Responsibilities

Strategic Leadership

• Develop and execute the organization’s revenue cycle strategy.
• Establish annual department goals aligned with organizational objectives.
• Drive initiatives that improve reimbursement, operational efficiency, and patient financial experience.
• Lead revenue cycle integration activities for acquisitions and new clinic openings.

Operational Oversight

Provide executive oversight for:

• Revenue Cycle Operations
• Revenue Cycle Systems & Technology
• Front-end revenue cycle performance
• Billing operations
• Insurance verification
• Payment posting
• Accounts receivable
• Denial management
• Revenue cycle analytics and reporting

Financial Performance

Own departmental performance related to:

• Cash collections
• Days in Accounts Receivable
• Net Collection Rate
• Gross Collection Rate
• Initial Denial Rate
• Clean Claim Rate
• Bad Debt
• Aging Accounts Receivable
• Revenue cycle productivity

Analyze trends and implement corrective action plans to improve financial performance.

Technology & Innovation

• Partner with Information Technology and Revenue Cycle Systems leadership to optimize technology platforms.
• Champion automation and workflow improvements.
• Evaluate new technologies that improve efficiency and reduce administrative burden.
• Ensure effective utilization of practice management and revenue cycle systems.

Leadership

• Provide leadership and coaching to Revenue Cycle leadership team.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Develop succession plans and leadership development opportunities.
• Build high-performing teams through coaching and performance management.

Cross-Functional Collaboration

Partner closely with:

• Finance
• Clinical Operations
• Provider Leadership
• Compliance
• Information Technology
• Human Resources
• Executive Leadership

to resolve reimbursement challenges and support organizational initiatives.

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Requirements

Qualifications

Required

• Bachelor’s degree in Healthcare Administration, Business Administration, Finance, or related field.
• Minimum 5 years of progressive Revenue Cycle leadership experience.
• Minimum 5 years leading leaders in a multi-site healthcare environment.
• Strong knowledge of physician revenue cycle operations.
• Experience with practice management systems, clearinghouses, and revenue cycle analytics.
• Demonstrated success leading operational improvement initiatives.

Preferred

• Master’s degree.
• Behavioral Health or outpatient specialty physician practice experience.
• Multi-state healthcare experience.
• Experience supporting acquisitions and organizational growth.

Knowledge, Skills & Abilities

• Strategic leadership
• Financial acumen
• Executive communication
• Change management
• Data-driven decision making
• Revenue cycle technology
• Team development
• Process improvement
• Strong analytical skills

Why Join Elite DNA Behavioral Health?

At Elite DNA, you’ll join a mission-driven organization committed to expanding access to behavioral healthcare while investing in innovation, operational excellence, and the professional growth of our associates. This role offers the opportunity to shape the future of Revenue Cycle during an exciting period of organizational growth.