- Location
- Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- Service Team
- Seniority
- Manager
- Education
- Master
- Source
- Lever
Description
Who We Are
StudyPoint is a national leader in the private tutoring industry. We are actively seeking enthusiastic, driven individuals to grow our team.
Our business is helping kids, and we're exceptionally good at it. Our students see dramatic gains in their academic and standardized test results, and our employees enjoy the rewards of growing a mission-driven, values-based, and entrepreneurial company. We’ve been selected to the Inc. 5000 list of the fastest growing companies in America eight times, and were the list's #1 fastest-growing tutoring company. We've also been awarded the Boston Business Journal Pacesetters Award three times, which recognizes the fastest growing companies in Massachusetts. We are a two-time winner of the 50 Most Engaged Workplaces award along with Zappos, Disney, and others. Our success is driven by the people that work here and a community built around our core values:
Onward and Upward * Embrace Growth & Learning * Deliver and Expect Excellence * Live and Work by the Golden Rule * Care for One Another * Build Meaningful Relationships * Communicate, Communicate, Communicate * Have Fun
Position Description
Customer service is what sets StudyPoint apart from the competition. As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You’ll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success. You’ll manage a large set of families and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position.
Skills
Customer Service
Benefits
Competitive salary with performance-based commission plans, paid monthly. Base pay of 60k with OTE in the 80-90k rangeGenerous time off policy, including flexible PTO and sick days, plus your birthday off.Annual paid volunteer day to do community service/charity work.Health coverage and dental options.Significant discounts on tutoring for family members.401k option.Work from home.