Senior Manager, Talent Acquisition Operations

Process Management and Optimization Oversee end-to-end TA processes including requisition management, candidate pipeline management, offer processing, and onboarding handoff. Identify and implement improvements to recruitment processes and candidate experience based on data insights and best practices. Maintain and optimize the applicant tracking system (ATS) and candidate relationship management (CRM) platform to ensure data quality, workflow efficiency, and user adoption. Build and maintain baseline recruiting dashboards covering speed (time-to-fill, hiring velocity), quality (quality of hire, hiring manager satisfaction, candidate satisfaction), and effectiveness (source of hire, interview-to-hire ratios). Develop and own a comprehensive analytics capability that links TA outcomes to business performance—beyond efficiency metrics to include quality of hire, early employee productivity, retention, and talent density. Support integration of new AI tools into the recruiting workflow while ensuring recruiter adoption and appropriate governance guardrails. Ensure all TA processes comply with employment law, data privacy requirements, and ethical recruitment practices. Manage day to day TA vendor ecosystem, including partnerships, technology vendors, and assessment providers. Lead TA Operations Technology function that includes two senior analysts. Set team goals, develop succession plans, and drive a culture of continuous improvement and strategic thinking. 8-10+ years of experience in talent acquisition or HR operations, with at least 3-5 years in a leadership role Proven track record of leading TA technology transformations and AI integration initiatives Expert-level proficiency with TA analytics and the ability to connect TA data to business outcomes Strong AI literacy: ability to evaluate, implement, and govern AI-powered recruiting tools Experience managing vendor relationships and RPO partnerships Executive presence and ability to influence senior leadership and cross-functional partners Deep understanding of skills-based hiring, internal mobility, and talent density as strategic TA outcomes Experience with global or enterprise-scale TA operations preferred