Strategic Account Manager

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

About the role

We're looking for a Strategic Account Manager to own and grow our relationship with one of the largest and most complex enterprise accounts in the Korea market. This is a named-account role: rather than managing a portfolio of mid-sized customers, you'll go deep on a single flagship conglomerate, building the relationships, account plan, and deal pipeline needed to expand our footprint across its business units.

You'll operate as the orchestrator of the account — bringing together pre-sales, technical, and partner resources to deliver solutions that map to the client's security priorities, while owning the commercial relationship end-to-end.

What you'll do

• Own the client relationship. Serve as the primary point of contact across the client's relevant business units and affiliates, building trust from working-level contacts up to executive sponsors.
• Build and execute a strategic account plan. Map the client's organizational structure, business priorities, and security initiatives, and translate them into a multi-year growth plan.
• Lead value-based selling. Identify customer pain points and business outcomes first, then position the right solution — rather than leading with product.
• Drive the full deal cycle. Qualify opportunities, coordinate proposals, negotiate commercial terms, and close complex, often multi-stakeholder deals.
• Orchestrate internal resources. Partner closely with pre-sales engineers, marketing, and channel partners to deliver a coordinated account experience.
• Forecast and report. Maintain accurate pipeline and forecast data, and provide regular account updates to regional leadership.
• Represent the company externally. Participate in executive briefings, quarterly business reviews, and relevant industry events.

What we're looking for

• 8–12 years of experience in enterprise or strategic account sales, ideally within cybersecurity, IT, or enterprise software/SaaS.
• A track record of managing and growing large, complex accounts — experience with conglomerate or multi-business-unit customers is a strong plus.
• Demonstrated success with value selling: diagnosing customer needs and pain points and aligning them to a vision, rather than transactional or feature-led selling.
• Strong executive presence and stakeholder management skills, with the ability to navigate both technical and business audiences.

Nice to have

• Existing relationships within large Korean conglomerates and their affiliates.
• Prior exposure to the cybersecurity industry — not required, but a strong asset given the account's focus area.

Trend AI strives to build an environment of equity and inclusion that reflects diverse points of view. We welcome, value, promote, and celebrate diversity — the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identity, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

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