Benefits Associate Manager

## Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

## Role Purpose

To manage the delivery and continuous improvement of Vodafone Egypt’s employee benefits portfolio, ensuring benefits are cost-effective, compliant, well-administered and valued by employees. The role supports the Reward & Benefits strategy through effective operations, provider management, analytics and people leadership

## Role Profile

• Manage the delivery and continuous improvement of employee benefits programmes, including relevant medical, risk, wellbeing, flexible benefits, phone and car programmes.
• Oversee benefits administration, employee queries and escalations, ensuring accuracy, timeliness and a positive employee experience.
• Manage benefits providers and brokers; monitor service levels and coordinate renewals and issue resolution.
• Monitor benefits costs, utilisation and performance; prepare reports and recommend cost and process improvements.
• Lead, coach and develop 2 direct reports; maintain governance, policy compliance, confidentiality and effective stakeholder collaboration.

## Competencies and Qualifications

• Benefits / HR / Reward knowledge
• Analytical and problem-solving skills
• Stakeholder and vendor management
• Communication and project management
• People leadership and continuous improvement

Must have technical / professional qualifications:

• Relevant degree or equivalent experience in HR, Business or a related field.
• Experience in employee benefits, HR or Reward operations.
• Strong Excel, reporting and Microsoft Office skills.
• Experience managing providers, projects or service delivery
• Arabic and English communication skills; knowledge of local benefits governance is an advantage

## Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

## Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.