- Location
- Singapore HQ
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Experience
- 8+ years
- Source
- Workday
Description
Summary
You will be part of the (Sales and Distribution) department and will be responsible for how Scoot sells its flights and extras through third-party partners such as online travel agencies (OTAs), travel management companies (TMCs), meta-search sites, and aggregators. This role designs and executes the global indirect distribution strategy to grow revenue, increase ancillary (non-ticket) sales, and expand Scoot’s market reach, while maintaining the strict cost discipline of a low-cost carrier.The role manages key technical partnerships, optimizes how Scoot’s products and ancillaries are displayed and sold through partners, reduces distribution cost-of-sale, and enforces distribution policies to protect Scoot’s inventory, brand, and revenue integrity.
Job Description
- Own the strategic roadmap for all indirect channels, balancing traditional GDS distribution with modern NDC/API and aggregator solutions.
- Ensure Scoot’s Passenger Service System (Navitaire) supports efficient, reliable distribution across all indirect points of sale.
- Lead the transition from legacy booking methods toward modern retailing (Offer/Order concepts and dynamic pricing) in indirect channels.
- Serve as the commercial product owner for Scoot’s API and New Distribution Capability (NDC) solutions, defining features and prioritization for IT/engineering squads.
- Audit, manage, and optimize the total cost of indirect sales (GDS segment fees, payment gateway costs, API infrastructure overheads), working closely with Finance to identify billing discrepancies, transaction fee leakage, or unprofitable partner channels
- Own the negotiation, drafting, renewal, and legal vetting of commercial contracts with Global Distribution Systems (GDS), and technical contracts with regional and global Online Travel Agencies (OTAs), metasearch engines, and New Distribution Capability (NDC) aggregators.
- Coordinate with other Airlines within the Group distribution and alliance teams to maximize network synergies, managing joint partner agreements, interline distribution pathways, and codeshare visibility.
- Oversee the technical distribution of virtual interlining setups and traditional interline frameworks, ensuring smooth cross-channel booking pathways.
Requirements
- Bachelor’s degree in Business, Aviation, Travel, Technology, Finance or a related discipline.
- At least 8–12 years of experience in airline distribution, travel technology, airline retailing, commercial management or a related field.
- Strong knowledge of GDS, NDC, APIs, OTAs, metasearch, aggregators and airline distribution ecosystems.
- Experience with Navitaire or comparable Passenger Service Systems.
- Practical understanding of Offer and Order concepts, dynamic pricing, interline, codeshare and virtual interlining.
- Proven experience negotiating and managing complex commercial and technical contracts.
- Strong financial and commercial analysis skills, including distribution cost and channel profitability management.
- Experience working with IT and engineering teams in a product ownership or roadmap management capacity.
- Demonstrated ability to lead complex, cross-functional and international initiatives.
Preferred Qualifications
- Experience with airline modern retailing transformation.
- Knowledge of IATA NDC standards and related airline retailing initiatives.
- Experience managing GDS contracts and NDC aggregator relationships.
- Familiarity with API architecture, payment systems, ticketing, fulfilment and booking servicing.
- Experience in low-cost carrier or hybrid airline distribution environments.
- Experience working across airline groups, alliances or interline partnerships.
Skills
Negotiation