Territory Manager Retail Flooring

Job Title

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide. 

Shaw's Residential Sales Division is hiring a Retail Territory Manager for Hard and Soft Surface Flooring Carpet who will maintain and increase Shaw’s profitability and market share in their assigned a geographical area.  This is accomplished through the development of great relationships with the flooring dealer customers based on knowledge, service, trust and integrity.  Business growth will be accomplished through the implementation of major market programs and services and sample placement.   This role will cover the Detroit Michigan market.

Responsibilities 

• Daily sales calls on existing customers with special emphasis on the sale hard surface flooring products, samples, displays, adhesive, and related floor products. 
• Present products to the retail dealers, designers and end-users as well as analyze all leads provided by corporate reports. 
• Sell and construct display racks weighing 50lbs or more on a regular basis. 
• Continually prospect for viable new accounts while developing a keen awareness of what is happening within their designated geographic area. 
• Prepare reports of business transactions and sales reports showing sales volume and potential sales. 
• Prepare and communicate periodic sales reports outlining actual sales information and goals, competitive market conditions and product needs. 
• Analyze sales statistics by reviewing computer reports specific to his/her territory to aid in formulating goals and to assist dealers in promoting sales. 
• Analyze and control travel and entertainment expenditures as well as sample budget to conform to budgetary requirements. 
• Enter all customer interactions and key information into Salesforce.com 
• Responsible for selling and promoting all residential products including Shaw Floors, Anderson Tuftex, Coretec, and Philly Commercial and educating customers on these products.   

Required Qualifications 

• High-school diploma or GED and 1 year of sales experience required or an equivalent combination of education and experience.
• Completion of the Shaw sales trainee program can be substituted for experience.
• Must reside in the market.
• Must be able to travel in a vehicle that can carry a number of product sample boards requiring a van or an approved SUV. 
• Ability to lift samples and build displays, up to 50 pounds on a regular basis.  
• Must be able to work a flexible schedule that may include some evenings. 
• Proven experience using a laptop computer and basic Microsoft Windows software including MS Office. 

Highly Preferred Qualifications 

• Experience with outside sales of flooring solutions and interior design.
• Completion of the Shaw sales trainee program can be substituted for experience.
• Must be self-motivated and possess good organizational skills. 
• Excellent communication and negotiation skills. 
• Excellent time management skills.  
• History of conducting oneself professionally both in the workplace and the community. 
• Demonstrated ability to problem solve and navigate ambiguity and a team player. 

 Competencies 

•  Build Customer Satisfaction  
•  Initiate Actions 
•  Deliver Compelling Communication  
•  Build Trusting Relationships 

 Shaw Industries Group, Inc. requires the Residential Territory Managers to operate and maintain a specific vehicle while conducting business due to the size and volume of flooring samples. The approved vehicle classes are SUV’s or van-sized vehicles and must meet a minimum storage space requirement. To receive a complete list of company approved vehicles or vehicle types, email [email protected]. In keeping with our company’s sustainability commitment, Shaw Industries encourages the use of hybrid or other high fuel efficiency automobiles. 
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