System Analyst, Sr.

## The group you’ll be a part of

Pilot Engineering team within Lam India Manufacturing Engineering org

## The impact you’ll make

Join Lam as a Delmia System Analyst within Virtual Manufacturing team. You would work with Dassault Systèms' 3DEXPERIENCE platform, particularly in supporting and customizing DELMIA, CATIA, and related PLM tools.

In this role, you will directly provide technical support, manage deployments, develop customizations, maintain infrastructure and ensure seamless integration of digital manufacturing solutions across the enterprise..

## What you’ll do

• Provide L1/L2/L3 support for 3DEXPERIENCE native applications including DELMIA, CATIA, and associated infrastructure components.
• Troubleshoot and resolve user issues logged in ServiceNow within defined SLA metrics (P1/P2/P3/P4).
• Support change management, and BOM management processes.
• Develop and maintain EKL scripts, VBA macros, CAA customizations, and automation scripts (PowerShell, Batch, C#).
• Manage Multi site FCS, DSLS, 3DIndex, 3DPassport, and FTS (Master/Slave Configuration) servers for optimal performance and uptime.
• Administer user accounts, license assignments, and centralized settings using Member Management.
• Collaborate with DS Support/R&D and User teams to raise and follow up on SRs/CRITSITs, test debug kits, and deploy pinpoint fixes.
• Create and maintain documentation including KT guides, training materials, and best practices.

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## Who we’re looking for

• Bachelor’s Engineering degree
• Atleast 4+ years of experience in 3DEXPERIENCE platform support, especially with DELMIA and CATIA.
• Strong knowledge of PLM concepts, digital manufacturing, process planning and Work instruction generation.
• Proficiency in EKL, VB, C#, and scripting for automation.
• Experience with ASFALIS Elysium Converter, XPDM, and CAD data migration.
• Familiarity with tools like Jira, Bitbucket, Confluence, and SourceTree.
• Certifications in 3DEXPERIENCE (Solution Architect, Infrastructure Consultant, etc.) are a strong plus.

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## Preferred qualifications

• Excellent problem-solving and communication skills.
• Ability to work independently and in cross-functional teams.
• Strong documentation and training capabilities.
• Experience in customer-facing roles and global project environments.

## Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.