- Location
- London
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Growth
- Seniority
- Manager
- Experience
- 3+ years
- Industry
- Finance
- Category
- Customer Success
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Lever
Overview
The Customer Success Manager at INFINIT acts as a trusted advisor to customers, ensuring they realize maximum value from our solutions. The role involves direct customer engagement, solving complex challenges, and translating data insights into actionable recommendations. The ideal candidate combines strong analytical skills with excellent relationship management to bridge Sales, Product, and Customer Success teams.
Description
We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success.
The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills (Google Analytics, SQL) with strong relationship management will be essential to success in this role.
Skills
Languages
About INFINIT
INFINIT is a fast-growing fintech scale-up reshaping the future of SMEs with AI at the forefront, offering an all-in-one operating system with banking at its core.
