Project Manager - GBS Process Transformation Office

About the role :

AstraZeneca’s Global Business Services (GBS) is evolving from a traditional cost-efficiency engine into an enterprise value creation platform, powered by AI agents, intelligent automation, and data-driven decision-making.

As Project Manager in the GBS Transformation Office, you will play a central role in turning transformation ambition into delivered outcomes. Based in Lisbon, you will be responsible for the end-to-end delivery of transformation initiatives within the GBS Transformation Factory, ensuring programmes are delivered to time, quality, and value.

This is a hands-on delivery leadership role. You will coordinate multi-disciplinary Agile squads, manage dependencies and risks, and maintain the delivery rhythm needed to help GBS realise value quickly, learn continuously, and scale what works.

What you’ll do

In this role, you will lead the planning, coordination, and delivery of transformation initiatives from initiation through deployment and value realisation. You will create and maintain robust delivery plans, managing scope, milestones, resources, risks, and interdependencies across multiple workstreams.

You will work closely with AI engineers, process analysts, data scientists, and change managers to deliver initiatives in rapid, time-boxed increments. You will also be accountable for team capacity, project resourcing, and budget oversight for assigned initiatives.

A core part of the role is ensuring strong governance without slowing momentum. You will track progress through Evaluation-Driven Development (EDD) gates, ensuring every agent, assistant, or automation meets agreed evaluation criteria before production deployment. You will provide transparent reporting on delivery status, risks, blockers, and value realised, while escalating and resolving issues across Technology, Data & AI, and GBS Operations.

You will also help shape a culture of continuous improvement by tracking value across speed, quality, experience, and productivity, surfacing underperforming initiatives early, and contributing to reusable delivery assets, templates, and ways of working that accelerate future programmes.

Essential requirements

• Proven experience in project or delivery management within transformation, automation, or technology delivery environments

• Strong knowledge of Agile delivery methodologies and tools, with experience managing multiple workstreams in time-boxed increments

• Demonstrated success coordinating cross-functional, multi-disciplinary teams

• Experience with people and budget accountability, including team capacity planning, resourcing, and spend management

• Strong risk, dependency, and stakeholder management capability

• Ability to translate delivery progress into clear value and KPI reporting

• Excellent organisational, planning, and communication skills, with the ability to work effectively across cultures and geographies

• Confidence operating in a fast-paced, dynamic, and ambiguous transformation environment

• Fluent English, written and spoken

Desirable requirements

• Experience delivering AI, automation, RPA, or digital transformation initiatives

• Agile certification such as Scrum, SAFe, or equivalent

• Lean Six Sigma awareness, ideally Yellow or Green Belt

• Experience in pharmaceutical, life sciences, or GBS / Shared Services environments

• Familiarity with process mining or automation platforms such as Celonis, UiPath, or similar

Why AstraZeneca?

At AstraZeneca, we are committed to transforming how work gets done so we can focus more energy on what matters most: delivering value for patients, employees, and the business. In this role, you will have the opportunity to work at the forefront of AI-enabled transformation, helping shape a high-impact delivery model in a complex, global organisation.

You’ll join a team that values evidence over opinion, speed with discipline, and continuous learning, with the opportunity to contribute to initiatives that redefine how GBS creates value across the enterprise.

Join us

If you are passionate about driving transformation, leading delivery in agile environments, and unlocking measurable business value through automation and AI, we would love to hear from you.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.