Center Supervisor

Description

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We are looking for a passionate and driven leader to steer our company toward greater growth and achievement! If you are enthusiastic about sales, customer service, and cultivating a collaborative and high-performing team, this is the role for you.

As a Center Supervisor at European Wax Center, you will hold full responsibility and accountability for all center activities, overseeing day-to-day operations, achieving performance metrics and financial objectives, maintaining exemplary service standards, leading the center team, fostering team development, and enforcing policies and procedures.

This position is at the forefront of our company’s mission to deliver confidence to our guests through exceptional service, while leading with care and integrity. Don’t miss the chance to be part of the industry leader in waxing services!

WHAT WE OFFER:

· Hourly wage (US$20.00) + Commission & Bonus

· 401K retirement savings plan

· Medical, Dental, Vision, and Disability Insurance

· Paid time-off

· Personalized training 

· Complimentary waxing at all our locations as well as product discounts

· Opportunity for advancement for those wanting to further their career.

Requirements

 WHAT WE ARE LOOKING FOR:

• Must be able to work 40 hours per week, including morning, evening, and weekends.
• 1 to 2 years of retail management experience, with direct employee supervision of 5+ people. 
• High school diploma or equivalent required; college degree preferred. 
• Business and financial proficiency.
• Ability to manage productivity and sales to ensure goals are achieved.
• Positive, personable, and detail oriented.
• A sales background is strongly preferred.
• Experience coaching, developing, and motivating those around you.
• Knowledge of basic Microsoft programs and email etiquette.
• Experience in providing exceptional customer service in a fast-paced environment.
• Strong communication and organization skills.
• A professional appearance at all times
• A passion for sales excellence through education
• Someone outgoing, personable, and professional.

KEY RESPONSABILITIES:

· Lead the center team in surpassing center and individual associate sales goals and KPIs, implementing strategies to drive sales growth and maximize profitability.

· Manage costs effectively, from labor to product usage, to optimize financial performance and ensure operational efficiency.

· Maintain exceptional service standards, promptly addressing guest feedback and nurturing a culture of excellence.

· Recruit, onboard, train, and develop in-center associates. 

· Supervise, motivate, inspire, and coach associates in achieving their professional best.

· Ensure adherence to company policies, procedures, and safety standards, fostering a positive and compliant work environment.

· Collaborate with the District Manager and corporate leadership to execute initiatives and drive overall business success.

PAY: 

· $20/hour in addition to biweekly commission and monthly bonus.

JOB TYPE:

• Full-time  / Temporary

SCHEDULE / EXPECTED HOURS:

• 40      hours/week, including one weekend day and changing shifts (AM and PM).
• Weekend      availability.

WORK LOCATION:

• On-site.