Hiring.Camp

Customer Project Manager | 5+ Years

Cisco

·

Today

Location
IND-PUNE, India · Bangalore, India
Workplace
Hybrid
Type
Full-time
Department
Management
Seniority
Manager
Education
Master
Source
Workday

Description

Meet the Team

Cisco is the catalyst for the AI-driven era, powering the secure, intelligent, and sustainable infrastructure that connects the world. As pioneers in networking evolved to orchestrating the vast, complex digital ecosystems of the future.

Today, we are establishing teams that are redefining the boundaries of AI-native networking, cybersecurity resilience, hybrid cloud, and quantum-ready connectivity. Imagine creating technologies that solve the world’s most pressing challenges from decarbonizing industries to securing the global digital landscape. Collaborate with visionary innovators in a culture that champions diversity, flexibility, and purpose, consistently recognized as a Great Place to Work, your career at Cisco offers the platform to build the world of tomorrow.

Your Impact

  • This role requires a self-motivated, flexible leader capable of balancing multiple complex projects simultaneously while driving AI-led transformation.

  • Connect with Cisco internal teams, customers, and partners across functions to achieve significant business results and project success.

  • Drive the quality, efficiency, and effectiveness of CX functions through AI-integrated processes and digitized delivery.

  • Act as a Trusted Advisor to Engineering teams to influence product features, updates, and roadmaps based on real-world project data.

  • Serve as a strategic advisor to help customers achieve business outcomes, operational objectives, and service landmarks.

  • Provide mentorship to impact and elevate the broader CX PM community.

Responsibilities:

  • Manage the full project lifecycle (from order to cash) across scope, time, cost, quality, and risk using both Waterfall and Agile methodologies.

  • Actively mentor and develop Project Specialists to build high-performing delivery teams.

  • Lead the deployment of groundbreaking technologies within highly complex customer IT infrastructure environments.

  • Manage workstreams and projects independently as part of larger programs and portfolios.

  • Develop comprehensive project plans, including financial, resource, and material requirements.

  • Leverage AI assistants and prompt engineering to automate routine management tasks, including real-time meeting intelligence, action item tracking, and status reporting to maximize productivity.

  • Drive Predictive Delivery and Data Integrity by utilizing the Digitized Delivery platform and AI-driven insights to handle lifecycles proactively, identifying and mitigating risks before they impact timelines.

  • Lead multiple simultaneous, multi-disciplinary customer-facing projects, including internal Cisco initiatives and ongoing optimization services.

  • Supply to the evolution of PMO methodologies and internal program optimization by collaborating with the Program Management Community.

  • Consult with customers and partners to plan, design, install, configure, and integrate Cisco’s suite of products to accelerate business outcomes.

  • Identify and drive automation opportunities, leading teams of engineers to implement solutions that increase delivery excellence and operational efficiency.

Minimum Qualifications:-

  • 5-8 years of relevant end-to-end project management experience leading complex, customer-facing projects.

  • Education: College/University degree or equivalent. MBA/MCA/M.Tech preferred.

  • IT Industry Project Management experience in the deployment of innovative technologies in a highly complex environment within functional or matrix organizations.

  • Proficient in managing scope, time, cost, quality, human resources, risk and communications of a project.

  • Demonstrable experience in the deployment of groundbreaking technologies in highly complex IT environments within functional or matrix organizations.

  • Professional PM Certifications: PMP, PRINCE2, ITIL, or SCRUM/ACP (PMP highly preferred).

  • Proficiency in PM toolsets including MS-Project, JIRA, Confluence, and Excel, with a demonstrated ability to integrate AI tools for project automation.

  • Strong foundational knowledge of network architecture (routing, switching, internet protocols) and Cisco hardware/software solutions.

Preferred Qualifications:-

  • Demonstrable experience in Telecom/Service Provider Infrastructure project delivery.

  • Demonstrated ability to influence, motivate, and work in a highly cross-functional matrix environment to drive outcome-based execution.

  • Experience with contract Change Management processes and managing partner delivery/commercials for 3rd party resources.

  • Demonstrated success in building and launching programs within budget while managing multiple, concurrent timelines.

  • Excellent English communication skills (written and oral) with proven negotiation and executive-level presentation abilities. Telecom/Service Provider Infrastructure project experience.

  • Having Agile/Scrum project experience would be an added advantage.

  • Adaptable to diverse time zone requirements to meet global schedules.

  • Willingness to travel locally and internationally as required by project scope.


Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 


Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

  • be in direct response to an application you have submitted through the company career site
  • begin with screening or an interview
  • originate from a Cisco email address, and
  • be conducted across email, phone, or WebEx

 

Cisco will never make a job offer without conducting an interview process or ask you for money in any way. If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com, do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.


If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.


Skills

JiraConfluenceExcelCybersecurityAgileScrumProject ManagementProgram ManagementNegotiationChange ManagementPMPITIL

Similar Jobs

30

Customer Project Manager

Nokia · Canada · Hybrid

Today

Customer Project Manager

Thales · Hengelo, Netherlands · Hybrid

Yesterday

Customer Project Manager

Cisco · JPN-MINATO, Japan · Hybrid

2 days ago

Customer Project Manager

Philips · United States of America - Remote Based · Remote

3 days ago

Customer Project Manager

Cisco · MYS-KUALA LUMPUR, Malaysia · Hybrid

3 days ago

Customer Project Manager

Aumovio · Jia Ding Qu, Shang Hai Shi, China

3 days ago

Customer Project Manager

Ericsson · Cagayan De Oro City, Northern Mindanao,PH, PH

1 week ago

Customer Project Manager

Aumovio · Auburn Hills, MI, United States

1 week ago

Customer Project Manager

Ericsson · North Ryde, NSW,AU, AU

2 weeks ago

Customer Project Manager

Cisco · IND-BANGALORE, India +1 · Hybrid

2 weeks ago

Customer Project Manager

Materion · US_MA_Westford_T, United States of America

2 weeks ago

Customer Project Manager*

Tomra · Mülheim-Kärlich, RP, Germany · Hybrid

4 weeks ago

Customer Project Manager

Bloom Energy Careers · Office - 4353 North 1st Street, United States of America

1 month ago

Customer Project Manager

Nokia · United States, US · Hybrid

1 month ago

Customer Project Manager

Ericsson · Hybrid

1 month ago

Customer Project Manager

Ericsson · Lusaka, Lusaka Province,ZM, ZM

2 months ago

Customer project Manager

Cisco · JPN-MINATO, Japan · Hybrid

2 months ago

Customer Project Manager

Cisco · MYS-KUALA LUMPUR, Malaysia · Hybrid

2 months ago

Customer Project Manager

Cisco · JPN-MINATO, Japan · Hybrid

3 months ago

Customer Project Manager

Stabilus · Gastonia, NC

4 months ago

Customer Project Manager | 11+ Years

Cisco · IND-BANGALORE, India +1 · Hybrid

Today

Project Manager - Customer Advocate

Aaon · Redmond Facility, United States of America

Yesterday

Customer Project Manager (Japanese language support)

Cisco · MYS-KUALA LUMPUR, Malaysia · Hybrid

3 days ago

Business Project Manager, Customer Operations and Digital Strategy

Eversource Energy · Westwood, MA, United States of America +1

1 week ago

Implementation Project Manager, Customer Implementation Services

Mastercard · Tbilisi, Georgia

2 weeks ago

Customer Project Manager - Patient Monitoring (Field: Cincinnati, OH)

Philips · United States of America - Remote Based · Remote

2 weeks ago

Customer Project Manager (all genders welcome) - Upstream Optimization

Rosennxt · DE Wietmarschen-Lohne, Germany · Onsite

2 weeks ago

Customer Project Manager in Autonomous and Commercial Mobility | AUMOVIO Korea

Aumovio · Seongnam-si, Gyeonggi-do, Korea, republic of

2 weeks ago

Customer Project Manager (9 Month FTC - Maternity Cover)

Gamma · London, UK

2 weeks ago

Customer Project Manager - Japanese speaking

Cisco · MYS-KUALA LUMPUR, Malaysia · Hybrid

3 weeks ago