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Customer Operations Analyst - Analista de Customer

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·

Yesterday

Location
JAGUARIÚNA, Brazil
Type
Full-time
Department
Operations
Source
Workday

Description

Responsibilities / Tasks

  • Responsável por garantir a excelência dos processos de atendimento e operações aos clientes internos e externos, atuando como principal elo entre as áreas de Comercial, Supply Chain, Planejamento, Logística, Comércio Exterior (Comex), Finanças e Customer Service.
  • Gestão do ciclo completo dos pedidos.
  • Monitoramento dos principais indicadores de desempenho.
  • Resolução de questões operacionais e implementação de iniciativas de melhoria contínua.

Your Profile / Qualifications

  • Formação superior completa em Administração, Engenharia, Logística, Comércio Exterior, Economia ou áreas correlatas.
  • Experiência com sistemas ERP (SAP ou similares).
  • Inglês e Espanhol intermediário ou avançado.

Did we spark your interest?
Then please click apply above to access our guided application process.

Skills

SAPCustomer ServiceERP

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