Catering Sales Manager at Four Seasons Washington DC

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located at the entrance of Georgetown, steps from world-leading institutions and historic monuments, the hotel is located at the crossroads of DC's social and political hubs. Four Seasons Hotel Washington, DC is a timeless luxury experience where the tenured staff leverage a legacy of intuitive hospitality for high-profile guests, including global leaders and captains of industry. Discover modern luxuries at one of the top private fitness clubs and spas in DC and a culinary destination with Michelin-starred chef Michael Mina.

Powered by our people. Inspired by luxury with genuine heart.

At Four Seasons Hotel Washington, D.C., we believe that our people are the driving force behind every exceptional guest experience. Our team members from all corners of the globe share a passion for excellence, individuality, and a desire to treat each other with the same warmth and respect that we offer our guests. We foster a fun, supportive environment built on radical empathy, creative bravery, and the celebration of uniqueness.

The Opportunity

We are seeking a passionate and results-driven Catering Manager to lead the planning, coordination, and execution of exceptional catering experiences. This role is ideal for a hospitality professional who thrives in a fast-paced environment, enjoys building strong client relationships, and is committed to delivering memorable events with flawless execution. The Catering Manager will play a key role in driving catering revenue, ensuring operational excellence, and creating outstanding guest experiences that reflect our commitment to quality and service.

What You'll Do

• Manage the full catering lifecycle, from initial client inquiries and event planning to execution and post-event follow-up.
• Build and maintain strong relationships with clients, serving as the primary point of contact for catering events.
• Collaborate with culinary, operations, and service teams to ensure seamless event execution and exceptional guest experiences.
• Develop event proposals, menus, contracts, and pricing while ensuring alignment with client needs and business objectives.
• Coordinate logistics including staffing, equipment, room set-up, timelines, and vendor partnerships.
• Monitor catering budgets, revenue targets, and profitability metrics.
• Ensure compliance with food safety, sanitation, and company standards.
• Lead, coach, and develop catering team members, fostering a culture of hospitality, accountability, and continuous improvement.
• Identify opportunities to grow catering sales and enhance client satisfaction through innovative offerings and service excellence.
• Resolve client concerns promptly and professionally, ensuring a positive experience and long-term relationship.

What We're Looking For

• 3+ years of experience in catering, hospitality, event management, food service, or a related field.
• Proven ability to manage multiple events and priorities while maintaining exceptional attention to detail.
• Strong client-facing skills with a customer-first mindset and a track record of building lasting relationships.
• Excellent organizational, communication, and problem-solving abilities.
• Experience managing budgets, contracts, and catering sales activities.
• Demonstrated leadership experience, including team supervision, coaching, and staff development.
• Knowledge of food safety, sanitation regulations, and hospitality best practices.
• Proficiency with catering, event management, and Microsoft Office applications.
• Ability to work flexible hours, including occasional evenings or weekends, based on business needs.
• Passion for hospitality and a commitment to delivering outstanding service.

Why Join Us?

We believe that when you feel supported, inspired, and empowered—you thrive. Here's a snapshot of the incredible benefits we offer:

• Medical & Vision Insurance – 95% covered
• Dental Insurance – 100% covered
• Pet Insurance
• Complimentary Life and Short-Term Disability Insurance
• Paid Holidays, Sick Days, and Vacation Time
• 401K Retirement Plan with Company Match
• Ongoing Learning + Tuition Reimbursement
• Complimentary Gourmet Employee Meals
• Complimentary Room Nights at Four Seasons Properties Worldwide
• World-Class Training and Development Opportunities

Eligibility:

Applicants must be legally authorized to work in the United States. We are unable to consider applicants without current and valid work authorization.

If you are a qualified individual with a disability or a disabled veteran and require reasonable accommodation, please contact our Human Resources Office at 202-944-2071 or visit us in person at 1111 29th Street NW, Washington DC 20007.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal