- Salary
- $109k – $150k
- Location
- (CAN) ON MISSISSAUGA Home Office 08610 FACILITIES MAINTENANCE, Canada
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Education
- Bachelor
- Source
- Workday
Description
Position Summary...
The Senior Manager, Learning & Development, Technical Training leads the strategy, design, and delivery of technical training programs that build workforce capability and support operational excellence. This role partners with business leaders, subject matter experts, and cross-functional teams to develop scalable learning solutions, competency-based training programs, and workforce development initiatives that drive performance, safety, and business results.
What you'll do...
- Develop and execute the technical learning strategy aligned with business objectives, operational requirements, and workforce capability needs.
- Lead the design, development, and implementation of technical training programs, learning pathways, curriculum, and performance support tools across instructor-led, digital, virtual, and hands-on learning formats.
- Establish technical competencies, qualification requirements, and assessment standards to support workforce readiness and performance.
- Partner with business leaders, field operations, and subject matter experts to identify training needs and continuously improve learning solutions.
- Evaluate and leverage learning technologies, delivery methods, and external providers to enhance training effectiveness and scalability.
- Lead learning program deployment, communications, and change management to ensure successful adoption across the business.
- Measure program effectiveness using learning and business performance metrics, driving continuous improvement and operational impact.
- Manage budgets, vendors, and resources while ensuring solutions deliver business value.
- Develop and lead a high-performing team through coaching, mentoring, performance management, and talent development.
- Promote Walmart's values, policies, and commitment to ethics, integrity, and inclusion.
Minimun Qualifications
- Bachelor's degree in Business, Education, Human Resources, Engineering, Technical Education, or a related field, or equivalent experience.
- Experience leading learning, technical training, workforce development, or similar programs.
- Experience developing and implementing training programs for technical or field-based workforces.
- Experience leading teams and managing cross-functional stakeholders.
- Strong program or project management experience.
- Experience measuring training effectiveness and driving business outcomes.
Preferred Qualifications
- Experience supporting Facilities, HVAC/R, Maintenance, Skilled Trades, Engineering, Construction, or similar technical environments.
- Experience building competency-based training programs, assessments, and certification pathways.
- Knowledge of instructional design methodologies and learning technologies.
- Experience managing external vendors and training providers.
- Relevant certifications in Learning & Development, Instructional Design, Project Management, or Skilled Trades.
- Experience working in large, geographically dispersed organizations.
Leadership Expectations:
Respect the Individual:
Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.
Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.
Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Serve our Customers:
Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
L’échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l’expérience pertinente.ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age – 16 or olderPreferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1940 Argentia Rd, Mississauga, ON L5N 1P9, CanadaAre you currently a Walmart associate?
Please login to your Workday account and use the Find Jobs report to apply for this job.
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