Billing Specialist

Job Overview 
Mariani Landscape is seeking top talent to join our team as a Billing Specialist. This associate is responsible for supporting billing operations, including ensuring that all aspects of client invoicing are produced accurately and in a timely manner. This position interacts with internal teams, clients, and vendors while supporting departmental financial and administrative processes.

Responsibilities and Duties 

• Follow company policies, procedures, and work standards.
• Lead monthly billing processes, including weekly reporting.
• Produce client invoicing, partial and final billing, and related financial documentation.
• Maintain spreadsheets and billing records for clients and projects.
• Communicate with operational and sales staff regarding billing requests, job status, and invoicing concerns.
• Produce and distribute job cost information in a timely manner.
• Create and distribute credit memos.
• Apply deposits and payments accurately and timely.
• Assist with subcontractor invoicing and waivers.
• Maintain and balance expense and revenue reports.
• Assemble and distribute department files and documentation.
• Handle confidential and non-routine information appropriately.
• Complete work within appropriate timeframes to prevent backlog.
• Research billing discrepancies and assist in resolving process issues.
• Maintain a high standard of quality and accuracy in all work performed.
• Communicate billing issues or client concerns to leadership in a timely manner.
• Complete required paperwork accurately and timely, including timesheets and other administrative documentation.
• Participate in departmental meetings and trainings.
• Arrive for work on time and prepared each day.

Non-essential Duties and Responsibilities

• Provide backup support to Administrative Support team members, including timesheets, data entry, and other administrative functions.
• Participate in company initiatives and special projects as assigned.
• Perform data entry and process updates within company software systems.
• Assist with onboarding and training of new team members.
• Recommend process improvements to enhance efficiency and client service.
• Participate in the snow removal process as necessary (i.e. provide administrative support for snow removal operations).
• Participate in Holiday retail (i.e. creating bows, sale of trees, etc.).
• Other duties as assigned.

Job Requirements 

•  Minimum of 3 years of experience in billing, accounting support, or administrative support, preferably in a service-based industry.
• Strong proficiency in Microsoft Office, specifically Excel.
• Ability to maintain confidential information and exercise appropriate discretion.
• Strong verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple tasks independently.
• Flexibility to support changing workloads and deadlines.
• Ability to learn and work within company software systems.
• Ability to deliver quality results under tight deadlines.
• Demonstrate accountability for work being completed accurately and on schedule.
• Professional demeanor and telephone etiquette.

The Perks 

• 401(k) plan with company match  

• Medical insurance  

• Dental insurance  

• Vision insurance  

• FSA/HSA  

• PerkSpot  

• Long-Term Disability and Life Insurance  

• Paid time Off  

• Tuition Reimbursement (after one year of service)