Monitor Tech

Day Shift (United States of America)

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. 

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement                                                                                                                           

Restoring hope and freedom through rehabilitation.

Employment Value Proposition     

At Mary Free Bed, we take pride in our values-based culture:

• Diversity, Equity, and Inclusion. Our Commitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R.
• Focus on Patient Care.  A selfless drive to serve and heal connects all MFB employees.
• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.
• Family Culture.  We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.
• Trust in Each Other.  Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.
• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. 

Summary                                                                                                                                          

Provides continuous observation and surveillance of assigned patients.  First line of action is to verbally redirect the patient from engaging in at risk behaviors.  Summons the nursing staff if the patient requires assistance.  Knowledgeable and supportive of patient and institutional confidentiality and related hospital policies.

                                                                                                                                                                                

Essential Job Responsibilities                                                                   

• Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software.
• Maintains visual observation at all times.  Verbally redirects patient over digital 2-way audio device that is in patient room.  Immediately summons the nursing staff if the patient requires assistance.
• Demonstrates the knowledge and skill necessary to support the appropriate care to this patient population based on the patients individualized treatment plan as delegated by the RN.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment.  Arranges meal break times with nurse and informs nurse prior to leaving monitoring station for any reason so that relief may be provided to ensure constant patient observation.
• Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.
• Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others.  Participates in a collaborative identification and reporting of patient safety issues.  Assures patient environment safety.  Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse or Clinical Care Coordinator.
• Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.

• Embrace Diversity, Equity and Inclusion, by:

Treating everyone with dignity and respect

Opening more doors to opportunities for underrepresented cultures

Growing talent and people

Evaluating and eliminating disparities

Taking action against injustices, bias and racism

Honoring our differences and how to collaborate

Educating staff, patients and the communities we care for

Restoring Hope and Freedom, together

Customer Service Responsibilities                                                                                               

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement                                                                         

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications                                                                                                          

• High school graduate of G.E.D. with general knowledge of the hospital setting
• Completion of Hospital Orientation
• Previous experience in a hospital environment required
• Previous Clinical experience preferred
• Previous Direct Patient Care experience preferred
• Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty.
• Ability to communicate effectively with patients using a microphone and headset
• Ability to communicate with hospital staff and respond quickly to patient behavioral changes.
• Ability to use discretion and courtesy when working with patients, visitors, and staff
• Basic computer operation skills
• Basic Microsoft windows experience
• Efficiency in multitasking
• Ability to prioritize simultaneous situations

Physical Requirements for Essential Job Qualification

None

Occasionally

(Less than 1/3)

Frequently (1/3 to 2/3)

Majority (More than 2/3)

Remain in a stationary position

x

Traverse or move around work location

x

Use keyboard

x

Operate or use department specific equipment

x

Ascend/Descend equipment or ladder

x

Position self to accomplish the Essential Functions of the role

x

Receive and communicate information and ideas for understanding

x

Transport, position, and/or exert force

Up to 10 pounds

x

Up to 25 pounds

x

Up to 50 pounds

x

Up to 75 pounds

x

More than 100 pounds

x

Other weight: Up to    pounds

Other

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at [email protected].

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.