Infrastructure & Automation Solutions Engineer

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Inquiries Regarding Application Status
Due to the high volume of applications we receive, we cannot respond to inquiries regarding the status of submitted applications. Applicants selected for interviews will be contacted using the email and/or phone information provided in the online application. For information regarding our general staff recruitment process, please click here to visit our FAQs web page to see answers for frequently asked questions, including what to expect, timelines, requests for special accommodation, and interviews. 

Location:

Claremont, CA

Job Posting Title:

Infrastructure & Automation Solutions Engineer

Job Details and Requirement:

Department: Information Technology           

Supervisor: Associate Director of IT Operations & Infrastructure

The Infrastructure & Automation Solutions Engineer is a senior, hands-on technical resource responsible for designing, implementing, integrating, securing, and continuously improving the College’s infrastructure, identity, automation, and technology platforms. The position bridges infrastructure operations, systems integration, and solution engineering to reduce manual work, improve reliability, modernize services, and translate institutional needs into practical, supportable technology solutions.

This position requires technical depth in one or more relevant disciplines, along with the versatility to work across a diverse technology environment. Responsibilities require sound judgment, independent problem solving, and the ability to balance security, reliability, usability, cost, and long-term maintainability.                             

Identity & Access Management

• Administer and improve identity, directory, authentication, authorization, and account lifecycle services. 

• Design and maintain reliable onboarding, role-change, access provisioning, and offboarding processes for institutional populations and service accounts. 

• Support identity governance, SSO, MFA, conditional access, least privilege, and secure integration with institutional applications. 
   

Automation & Integration Development

• Design, build, and maintain scripts, workflows, APIs, services, and lightweight internal solutions that automate operations and improve service delivery. 

• Integrate infrastructure, identity, cloud, and business systems to improve data flow, lifecycle management, and cross-functional processes. 

• Apply disciplined engineering practices, including source control, testing, logging, monitoring, error handling, change management, and maintainable documentation. 

• Evaluate and appropriately apply emerging technologies, including AI-enabled capabilities, to improve operations, support, and institutional services. 
   

Infrastructure, Cloud & Platform Services

• Administer, troubleshoot, and improve cloud, hybrid, server, virtualization, storage, backup, directory, and related platform services,  including remote administration and oversight of physical server infrastructure, data center systems, and supporting network distribution facilities, in coordination with on-site personnel and service providers as needed.
• Plan and support infrastructure modernization, lifecycle management, capacity, monitoring, patching, configuration, and technology refresh activities. 

• Design for availability, recoverability, security, performance, and operational sustainability across hosted and on-premises environments. 
   

Security, Risk & Operational Support

• Implement secure configurations and participate in vulnerability remediation, access reviews, risk reduction, and infrastructure hardening. 

• Participate in incident response, root-cause analysis, corrective actions, backup validation, disaster recovery testing, and business continuity planning. 

• Provide advanced troubleshooting and escalation support for complex problems spanning infrastructure, identity, integrations, applications, and network-dependent services. 
   

Collaboration, Architecture & Project Delivery

• Partner with campus stakeholders, vendors, consortium partners, and technical teams to develop and implement effective technology solutions.
• Lead or participate in infrastructure, automation, integration, and service improvement projects.
• Collaborate with consortium partners, shared-services organizations, and peer institutions to support joint initiatives, shared technology services, operational planning, and cross-institutional technology solutions.
• Create and maintain technical documentation, standards, and operational procedures.

The individual must possess knowledge, skills and ability to be able to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to apply knowledge across infrastructure, identity, automation, integration, security, and related technology services to support assigned responsibilities and institutional needs. 
• Knowledge of enterprise infrastructure and platform administration, including monitoring, patching, configuration, lifecycle management, backup, recovery, and operational support. 
• Ability to develop and maintain production-ready automation solutions using scripting, programming, workflow, or comparable technologies. 
• Knowledge of APIs and common systems-integration patterns, with the ability to design, troubleshoot, secure, and maintain integrations among enterprise systems and services. 
• Knowledge of directory services, identity platforms, authentication, authorization, account lifecycle management, SSO, MFA, and least-privilege practices. 
• Ability to work with cloud, virtualization, server, storage, backup, networking, database, and hybrid infrastructure technologies as required by assigned responsibilities. 
• Knowledge of secure solution design and operational practices, including privileged access, vulnerability remediation, change control, logging, monitoring, incident response, disaster recovery, and business continuity. 
• Ability to apply disciplined engineering practices, including source control, testing, error handling, documentation, deployment, and ongoing support of production solutions. 
• Ability to evaluate and appropriately apply emerging technologies, including data platforms, and modern application architectures. 
• Strong analytical, troubleshooting, and root-cause analysis skills, including the ability to work independently through ambiguous and cross-system problems. 
• Ability to translate institutional and operational needs into practical, scalable, secure, and maintainable technical solutions. 
• Ability to communicate technical concepts clearly, prepare documentation for technical and non-technical audiences, collaborate across functional and organizational boundaries, and manage multiple priorities and projects. 

Education/Experience:

• Bachelor’s degree in information technology, computer science, engineering, or a related field, or an equivalent combination of education, certifications, and relevant professional experience. 
• Minimum five years of progressively responsible experience designing, administering, integrating, or supporting enterprise technology environments. 

Preferred Qualification: 

• Experience in higher education, research, a multi-institution environment, or another complex enterprise technology environment. 
• Professional experience spanning multiple technical disciplines, such as infrastructure, cloud services, identity and access management, systems integration, automation, software engineering, DevOps, networking, databases, security, or operational resilience. 
• Relevant industry certifications in cloud, infrastructure, identity, networking, software engineering, DevOps, security, or project delivery. 
   

Supervisory Responsibility: None.

Time Type: Full-time

Work Schedule: The regular hours for this position will be scheduled between 8:00 am to 5:00 pm, Monday through Friday.  These hours may vary due to needs of the College or department.

Work Model: Remote

• Must have access to reliable and secure computer and internet connection.
• Must have access to a dedicated and suitable workstation at remote location, including desk or table and supporting, upright chair. Must ensure workstation is safe and free from hazards and ergonomically appropriate.

Compensation: Budgeted Salary Range: $90,000 - $105,000 per year, commensurate with qualifications, experience, and demonstrated skills.

Pitzer College is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, tuition exchange program participation and more. 

Elevated Systems Access:  This position will maintain privileged administrative access to critical College systems and will be required to sign and adhere to a confidentiality and non-disclosure agreement (NDA).

Physical Requirements: This position is generally sedentary and requires the ability to sit for prolonged periods of time and operate a computer for extended durations This position is performed remotely and primarily requires computer-based work. The role may require remote oversight, troubleshooting, and coordination with on-site personnel, vendors, or service providers supporting physical infrastructure and data center environments.

Classifications:

(AB1825): No

(CSA Reporter): No

(Mandatory Reporter): No

(FERPA): Yes

(Responsible Employee): Yes

Instructions: Only qualified applicants please.

Application Materials: Upload the following materials to complete your application:

• Cover Letter: Indicate your reason for interest in this position, describe how your qualifications make you an ideal candidate, and explain which of Pitzer’s core values best relates to your own.
• Resume: List relevant qualifications and dates of experience.
• Professional References: References will be contacted for select applicants and advance notice will be provided. Provide the names of at least three (3) individuals who can speak to your professional qualifications. Include their business titles, contact information and an indication of how you are acquainted with them (e.g., former supervisor, coworker, etc.).

Employment Requirements
Employment is contingent upon a candidate possessing the knowledge, skills and abilities to be able to successfully perform the essential duties of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities. Employment is also contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. For positions requiring the use of a college-owned vehicle, employment is contingent upon a driving record acceptable to the colleges’ automobile liability insurance. Final candidates in all staff positions will be required to undergo a background investigation; in addition some positions may require a physical lift test and pulmonary function test.

Covid-19 Vaccination

Pitzer College has mandated the COVID-19 vaccination for all employees.  New employees are required to show proof of full vaccination, including booster, against COVID-19 or request a Pitzer College approved medical or religious exemption on or before their first day of employment.

Equal Employment Opportunity and Non-Discrimination

Pitzer College adheres to both the letter and the spirit of Equal Employment opportunity and Affirmative Action. It does not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, gender, age, sexual orientation, marital status, pregnancy, disability, medical condition, or veteran status, in the administration of its admission policies, educational policies, scholarship and loan programs, athletic and other College-administered programs, and employment policies. Pitzer strongly encourages candidates from underrepresented groups to apply. 

Safety Report  

In compliance with applicable law, Pitzer College publishes an annual report containing statistical information concerning the occurrence of crime on campus and adjacent thereto, as well as policies and practices concerning security. A copy of this report is online at http://www.cuc.claremont.edu/cs/index.asp or by contacting The Claremont Colleges Department of Campus Safety: 251 E. Eleventh Street, Claremont, CA 91711-3947; (909) 621-8170.

Reporting Definitions

• Campus Security Authority Reporter (CSA): Employees responsible for reporting crimes that are disclosed to them, so that crime statistics reporting is as accurate as possible.
• Federal Educational Rights and Privacy Act Reporter (FERPA): Employees with access to student records and information must adhere to the privacy protection requirements under FERPA, which restricts what student information may be disclosed and to whom.
• Mandatory Reporter: Employees who have frequent contact with children are required to report all known or suspected cases of child abuse or neglect.
• Responsible Employee: Any employee who has the authority to take action to redress sexual violence, who has been given the duty of reporting incidents of sexual violence or any other misconduct by students to the Title IX Coordinator or other appropriate School designee; or whom a student could reasonably believe has this authority or duty.