Key Account Manager

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world’s leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.

Job Description

SPECIFIC JOB RESPONSIBILITIES

Nurture and Build Assigned Key Accounts: 

• Establish and nurture high‑impact relationships with key stakeholders across all levels of the organization, ensuring alignment and long‑term partnership success.

Cross-Functional Collaboration:

• Involve senior leadership at pivotal moments and drive continuous, productive dialogue between our executive team and strategic account stakeholders.
• Work closely with sales, marketing, and engineering in the execution of customer engagement. Provide guidance and support to drive the successful implementation of initiatives.
• Ensure proper coordination with manufacturing & fulfillment across Nidec Drives' global locations to ensure project executional success for key accounts.

Account Performance Tracking and Reporting: 

• Proactively lead processes related to assigned key accounts, establishing shared performance objectives, financial targets, and critical milestones across short‑, mid‑, and long‑term horizons—fully aligned and endorsed by both organizations’ leadership teams.
• Accountable for achieving sales, volume, profitability, and strategic performance goals, including maintaining forecasts for sales and operational planning across the assigned key accounts, and consistently delivering against them.
• Monitor and analyze performance metrics, providing regular updates and insights to senior management.  Work with leadership to set sales objectives, identify opportunities, and manage sales forecasting and pipeline through Salesforce.

Competitive Intelligence:

• Monitor competitive activities and industry trends to anticipate market shifts and identify areas for differentiation. Develop strategies to maintain a competitive edge and capitalize on emerging opportunities within assigned accounts.

CUSTOMER AND TRAVEL REQUIREMENTS

Customers

• Work with identified key accounts and associated OEMs, Systems Integrators, and our Channel network.
• Communicate by phone, email, video conferencing, and in person at customer sites with an emphasis on in-person site visits.

Travel

• Throughout the Americas and Regional defined areas.
• Occasional travel to other countries, as customer situations dictate, and national sales meetings.
• Travel Requirement: 50%

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in engineering, Business, or Marketing is preferred.
• 12-15+ years of sales experience in a technical business-to-business environment, with a focus on large/strategic customer accounts, or an outstanding record of achievement in senior account management positions.
• Experience in engineering, sales, marketing, or a related field.
• Strong communication skills.
• Ability to manage complex projects.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, PowerPoint, and video conferencing software.
• Ability to adapt presentations and other assets to align with assigned key accounts.
• Comfortable using a computer for various tasks.
• Languages: English
• This is a Remote (US) role, however, preferred locations to support collaboration, customer engagement, and business needs include:
  • Boston, MA
  • Seattle, WA
  • Eden Prairie, MN

Additional Job Details

Professional – P5

Organizational Impact
• Implements strategic goals for the business unit, as determined by executive leadership, with significant impact on the department and/or job family
• Expert professional individual contributor
• Establishes operational plans for job area with short-to mid-term impact on results (e.g., 1-3 years); works independently on own or others’ complex projects/assignments and typically is responsible for entire projects or processes that span outside of own team
• Develops and provides measurable input into new products, processes, standards and/or operational plans that will have major impact on the achievement of overall results
• Is seen as a subject matter expert within the role’s respective field
Communication & Influence
• Communicates with parties within and outside of own department and/or job family, and typically has responsibilities for communicating with parties external to the organization, which may include customers or vendors
• Works to influence others to accept business unit’s and/or job family group’s view/practices and agree/accept new concepts, practices, and approaches
• Requires ability to communicate with senior leadership regarding matters of significant importance to the organization
• May conduct briefings with executive leaders within the business unit and/or job family group
Innovation & Complexity
• Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation
• Problems and issues faced are numerous, typically undefined where information is difficult to obtain
• Conducts extensive investigation to understand root cause of problems. Problems span a wide range of difficult and unique issues across business units and/or job family groups
Leadership & Talent Management
• Frequently responsible for providing guidance, coaching and training to other employees across the organization within area of expertise
• Typically responsible for managing large, complex project initiatives of strategic importance to the organization, involving large cross-functional teams.
• May have direct reports, but generally fewer than three
Knowledge & Experience
• Requires mastery level knowledge of job area typically obtained through advanced education combined with experience.
• Requires a bachelor’s degree or equivalent experience and minimum 10 years of prior relevant experience
• Master’s degree or specialized degree may also be required

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.