Hiring.Camp

Junior Support Analyst

Damia Group

·

1 week ago

Location
Lisbon, Porto, , Porto
Workplace
Remote, Hybrid, Onsite
Type
Contract
Department
Customer Service
Seniority
Entry
Education
Master
Source
RecruiterFlow

Description

Seeking a Junior Support Analyst: Rhino, are you there?

At WE ARE META, we focus on finding the perfect match between our Rhinos and our clients.

Why join us?

  1. Expand your network: As a consultant at We Are META, you’ll have access to a network of national and international partners across diverse sectors of the tech industry.
  2. Enjoy our perks: When you join the crash you’ll have an array of benefits, to help you achieve the best work-life balance.
  3. Get your perfect match: Our recruiters do their best to get the best position for you, whether in terms of working policy (remote, hybrid, on-site) or the company’s culture.
  4. Personalized support: With our career coach, we assure that all your needs are being met and you’re being provided everything you need to excel in your professional life because the well-being of our Rhinos is our number one priority.

Perks of becoming a Rhino:

  • You’ll get a welcome kit 
  • Opportunities for career progression 
  • Live on the edge with our health insurance 
  • Coverflex meal card 
  • Other protocols and special discounts

For this position, the perfect Rhino should have the following skills: 

  • 1 to 3 years years of experience as a Support Analyst
  • Solid understanding of Salesforce standard objects and core platform functionality to support day-to-day user and system needs.
  • Proven ability to prioritize and manage multiple support tasks simultaneously in a fast-paced consulting environment.
  • Customer-focused mindset with a consistent commitment to delivering high-quality, responsive service to internal and external clients.
  • Salesforce Certified Administrator (ADM 201) or Platform App Builder certification is a plus.
  • Familiarity with Salesforce reporting and dashboard creation is a plus.
  • Experience with data loading tools like Data Loader is a plus.
  • English language skills at least a B2 level. 
  • Availability for a hybrid work model, 2 times a week in the Lisbon or Porto office (requires Portuguese or other EU citizenship, or a valid Portuguese work permit). 
 

If you're ready to join the crash and become a Rhino, please click here and fill out the form!

Skills

Salesforce

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