Bailiff

SUPERVISORY RESPONSIBILITIES

This position does not supervise other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

TIME SPENT

45%

40%

15%

BUDGET RESPONSIBILITIES

This position has no responsibility over any types of budget.

PROJECT RESPONSIBILITIES

This position does not have project responsibilities.

ORAL COMMUNICATION DUTIES

This position explains County procedures or processes.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memos, emails and reports. 

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. 

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Always (More than 85% in a year)

MINIMUM EDUCATION REQUIRED

High School Diploma or GED.

MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED

One (1) year Bailiff/Interpreter experience and experience in dealing with the public; or equivalent combination of education, training and experience. Must be fluent in English.

PROFESSIONAL CREDENTIALS REQUIRED

Must possess and maintain a valid Driver’s License.

KNOWLEDGE REQUIRED

Customer and personal service; English language and composition; law and government; court administration; public safety regulations; judicial principles and practices; court proceedings and processes; legal terminology and documentation; regulations governing court/legal activities; Arizona Statutes and court rules; Bailiff duties, responsibilities and protocol; court calendaring systems; Interpreter functions and standards; customer service standards and protocol.

SKILLS REQUIRED

Active listening; communicating diplomatically; customer service; persuading and influencing; problem solving; diversity awareness; time management and multi-tasking.

ABILITIES REQUIRED

Fully and quickly comprehend spoken words; detect embedded objects or information; multi-task; speak clearly and sensibly and follow orders.

PHYSICAL DEMANDS

WORK ENVIRONMENT

This position occasionally spends time in office environment; routinely spends time in courtrooms and courtroom lobby; regularly spends time in library.

SAFETY RISK EXPOSURE

Incumbents in this position may become exposed to individuals with high level of emotional distress; hostile plaintiffs and/or defendants; hostile family members or other parties to the plaintiff and defendants.

PROTECTIVE GEAR & SAFETY MANUALS

This position is required to constantly follow written safety procedures and manuals relevant to the division or department.

CONSEQUENCES OF ERROR

Potential errors can cause inconveniences to other employees, and/or delays in related work areas.  Delays of services are possible.