Manager, Employee Experience (Onsite - Plano, TX)

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Position Summary 

The Manager, Employee Experience will lead culture, engagement, onboarding, recognition, employee listening, and employee resource group programs for Samsung Electronics America. This role will translate global and company priorities into effective U.S. employee experiences. Success requires strong execution, collaboration, cultural awareness, and the ability to improve established programs without unnecessary redesign. This is an individual-contributor role with enterprise-wide responsibility.

Roles & Responsibility

• Lead culture, engagement, recognition, onboarding, and employee-listening programs.
• Manage employee surveys from planning and launch through analysis, reporting, and action planning.
• Develop culture education that strengthens collaboration across U.S. and Korean working environments.
• Lead onboarding resources, orientation, manager tools, and employee integration activities.
• Provide governance and program support for employee resource groups.
• Manage program plans, communications, budgets, vendors, logistics, and executive reporting.
• Use approved AI, large language models, and automation to improve communications, survey analysis, onboarding, reporting, and program administration.
• Review AI-generated work for accuracy, tone, cultural relevance, and appropriate handling of employee data.
• Partner across HR, Corporate Communications, business leadership, and global headquarters.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Communications, Organizational Development, Business, or a related field.
• 6-8 years of relevant experience in employee experience, culture, engagement, onboarding, or related HR work.
• Experience leading enterprise surveys, onboarding, recognition, culture, or ERG programs.
• Strong program-management, facilitation, consulting, and stakeholder-management skills.
• Ability to execute global programs while improving local relevance and delivery.
• Strong writing, presentation, analytical, and executive-communication skills.
• Experience using AI, automation, or digital tools to improve HR workflows.
• Advanced proficiency with Microsoft PowerPoint, Excel, and Word.

Skills and Qualifications

Preferred Qualifications

• Experience in a global, matrixed, or Korean-headquartered organization.
• Experience working across U.S. and Korean business cultures.
• Experience supporting workforce transitions or organizational integration.
• Korean-language proficiency is helpful but not required.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.