Caretaker

SCOPE

1. This role owns the daily opening and closing of East West Connect's main office in Perivale, Monday to Friday, and provides access to the building outside normal working hours as required.
2. To open the building at 06:00 am each weekday, ensuring it is safe and ready for staff and visitors.
3. To lock up and secure the building at 19:00 each weekday, ensuring everyone has left and the alarm is set.
4. To let in cleaners, builders, contractors, staff and others who need to attend outside normal working hours, as arranged by the Office Manager, and secure the building once they have finished.
5. To check that restricted areas, such as Accounts and the stores, are locked and secure.
6. To monitor parking at the office, keeping spaces for authorised use and access routes clear.
7. To carry out general handyperson and caretaking duties, including routine building checks, minor repairs and reporting of defects.
8. To liaise with the Office Manager and Office Facilities Coordinator on any items needing attention, and with the on-site Procurement team on deliveries, materials and builders.
9. To ensure Health & Safety, fire safety and lone working procedures are followed at all times.

KNOWLEDGE

Minimum qualifications for this role are:

Essential

1. Previous experience in a caretaker, key holder, site/building attendant or similar role with responsibility for opening and securing premises.
2. General handyperson skills, with the ability to carry out minor repairs and routine upkeep safely.
3. Able to set and unset an intruder alarm and secure a building correctly.
4. Good awareness of Health & Safety and fire safety in a workplace environment, including evacuation procedures.
5. Understanding of lone working practices and personal safety.
6. Basic IT literacy, including email and phone messaging.
7. Understanding of confidentiality and the need for discretion when holding keys and alarm codes.

Desirable

1. Fire Marshal / Fire Warden training.
2. First Aid at Work or Emergency First Aid at Work certificate.
3. Awareness of CCTV operation and data protection (UK GDPR) responsibilities.
4. Experience working within a construction, engineering or facilities management environment.

SKILLS

1. Highly reliable and punctual, with a strong sense of personal responsibility.
2. Trustworthy, discreet and able to handle keys, codes and confidential information with integrity.
3. Confident working independently and alone, making sound decisions without direct supervision.
4. Calm and composed when responding to alarms, emergencies or unexpected situations.
5. Observant, with good attention to detail when carrying out building checks.
6. Clear verbal and written communication, including accurate record keeping and incident reporting.
7. Polite, professional manner with staff, visitors and contractors.
8. Practical, hands-on approach to resolving minor building issues.

OTHER

1. The role covers opening at 06:00am -10.00am and lock-up at 17.00 - 19:00, Monday to Friday, at the Perivale office. (30hrs/week)
2. The postholder must also be available to provide out-of-hours access when required, including occasional evenings and weekends, arranged in advance with the Office Manager.
3. The role involves lone working and is subject to the company's lone working procedure and check-in arrangements.
4. Satisfactory background and reference checks (including a Basic DBS check) will be required given the key holding nature of the role.
5. Hours worked will be agreed and recorded with the Office Manager.
6. A flexible and proactive approach to supporting business needs.

DUTIES

1. Opening Up
   • Unlock and open the building at 06:00 each weekday, disarm the intruder alarm and carry out an opening walk-round.
   • Check entrances, fire exits, escape routes and communal areas are clear, safe and undamaged.
   • Switch on lighting, heating/air conditioning and shared equipment as required.
   • Report any overnight damage, faults, leaks or security concerns to the Office Facilities Coordinator.
2. Locking Up
   • Lock up at 19:00 each weekday, carrying out a closing walk-round to confirm all staff and visitors have left the building.
   • Secure all doors, windows, gates and restricted areas, including Accounts and the stores.
   • Switch off non-essential lighting, equipment and appliances.
   • Set the intruder alarm and confirm the building is secure before leaving.
3. Letting people in out of hours
   • Attend site to let in cleaners, builders, contractors, staff and others who need access outside normal working hours, as arranged by the Office Manager.
   • Liaise with those attending on arrival and finish times.
   • Once they have finished, check the building, lock up, set the alarm and confirm it is secure.
   • Report anything unusual to the Office Manager.
4. Keys and Alarm
   • Look after the keys and alarm codes issued to the role, keeping them secure at all times.
   • Report lost keys or any alarm faults to the Office Manager immediately.
5. Caretaking and Safety
   • Carry out general handyperson duties, including minor repairs, fixings, adjustments and routine upkeep around the building.
   • Carry out routine building checks and report defects, arranging larger repairs through approved suppliers.
   • Support fire safety arrangements, including weekly fire alarm tests and fire door and escape route checks, recording results in the log book.
   • Monitor the building's CCTV where required, in line with the CCTV Data Management & Access Policy (EWC-GRP-POL-CCTV-001).
   • Follow the lone working procedure, including agreed check-in arrangements.
   • Report all incidents, near misses and security breaches in line with company procedure
6. Secure Areas
   • Check restricted areas such as Accounts and the stores are locked and secure at opening and lock-up.
   • Report any sign of tampering or damage to the Office Manager.
7. Parking
   • Monitor and control parking, ensuring spaces are used by authorised staff and visitors only.
   • Keep access routes, entrances and emergency vehicle routes clear.
   • Manage visitor and contractor parking, including builders' vehicles and deliveries.
8. Liaison
   • Liaise with the Office Manager to address any items needing attention around the building.
   • Liaise with the on-site Procurement team on deliveries, materials and supplier or builder attendance.
   • Liaise with cleaners and other service providers on access, timings and standards.
9. General
   • Keep a simple record of attendance, opening, lock-up and any incidents.
   • Represent the company in a professional and positive manner at all times.
   • Uphold company values, policies and workplace standards in all duties undertaken.

Please visit out careers page for full JD.

**Pleas note that this role is not eligible for work sponsorship. Applicants must have a valid right to work in UK at the time of application and throughout their employment to be considered for this position.