Head of Supply Chain | Hybrid

About the role

Based in BGC, Taguig with a hybrid work arrangement, the Supply Chain Lead will shape the planning and network strategy supporting a multi-brand, multi-platform e-commerce supply chain. This role will lead demand and supply planning, S&OP, purchase order forecasting, inventory strategy, supply chain systems, risk management, and readiness for new markets, platforms, and brand launches.

Key responsibilities

• Build, coach, and develop the planning team through performance reviews, career development plans, and succession planning.
• Set the direction for the S&OP framework, make decisions on supply and demand trade-offs, and align supply chain strategy with Commercial, Brand, and Finance teams for platform campaigns and mega-sale events.
• Review forecast accuracy and bias with the DSP team, address root causes, and align forecast volumes with fulfilment capacity and operational constraints.
• Own purchase order forecasting by brand and platform, track actuals against forecasts, and define inventory strategies covering stock targets, weeks of cover, and replenishment rules.
• Quantify the financial impact of inventory decisions, including working capital, carrying costs, aged or near-expiry goods, and lost sales.
• Partner with Commercial and Finance teams on stock treatment, including markdowns, vendor returns, liquidation, and write-offs.
• Identify, assess, and mitigate supply chain risks such as vendor concentration and dependency, and report the overall risk posture to leadership.
• Own the roadmap and implementation of supply chain systems, including OMS, WMS, and planning tools, in partnership with internal teams and external vendors.
• Document planning playbooks, provide input on in-house technology solutions, and lead post-event and post-launch reviews.
• Lead end-to-end supply chain readiness for new channels, markets, and brand launches using documented go-live checklists.
• Confirm fulfilment capacity before launch dates and ensure compliance with import and customs laws and data privacy regulations.
• Establish, monitor, and report key supply chain metrics, including forecast accuracy, inventory health, stock availability, supplier lead time and fill rate, OTIF, and order cycle time.
• Provide actionable recommendations to drive continuous improvement across planning, inventory, systems, vendors, and logistics operations.

What we're looking for

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business, or a related field; an MBA or relevant postgraduate degree is an advantage.
• 8 to 10 years of experience in supply chain management, including 3 to 5 years leading a planning or supply chain team of managers or senior planners.
• Current or recent experience in an e-commerce enabler or a multi-brand, multi-platform e-commerce supply chain; FMCG experience is an advantage.
• Proven expertise in demand and supply planning, S&OP leadership, and forecasting for high-volume e-commerce campaigns and mega-sale events.
• Strong experience in purchase order forecasting, inventory management, working-capital analysis, and evaluating the financial impact of stock decisions.
• Experience in vendor and contract negotiation, as well as portfolio management for courier and systems providers.
• Strong strategic planning, risk management, and senior people leadership capabilities.
• Ability to establish decision-authority frameworks and align cross-functional leadership.
• Preferred experience leading new market or channel expansions, implementing OMS or WMS solutions, and working with warehouse and last-mile logistics.