- Salary
- $43k+/yr
- Location
- City of Miami, FL, FL
- Type
- Full-time
- Education
- Bachelor
- Closing date
- Today
- Source
- GovernmentJobs
Description
Specialized field-based intake, assessment, eligibility determination, and referral services in support of the City of Miami’s Homeless Outreach and service navigation operations. An employee in this position is responsible for a wide variety of assessments, documentation review, eligibility verification, and service referral activities.
Serves as the functional lead on an outreach team and is responsible for final determinations regarding eligibility, service referrals, and placement decisions.
Conducts outreach and engagement activities with individuals and families experiencing homelessness in field and community settings.
Determines appropriate service resources in alignment with assessed needs and program requirements.
Develops and maintains a network of supportive service resources to support accurate and timely service referrals.
Provides service navigation guidance, explains eligibility requirements, and outlines next steps in the referral or placement process.
Provides functional guidance to Information & Referral Aides and other support staff regarding assessment procedures, documentation standards, and referral processes; does not exercise formal supervisory authority unless otherwise designated.
Reviews, verifies, and approves documentation to ensure compliance with program eligibility criteria, funding requirements, and data quality standards.
Enters, reviews, validates, and maintains accurate and timely client data in HMIS and other designated systems; ensures adherence to established data quality, reporting, and confidentiality standards.
Submits and authorizes Coordinated Entry referrals and housing documentation in accordance with Miami-Dade County Homeless Trust policies.
Operates computers, tablets, radios, and mobile devices during field operations.
Prepares required assessment summaries, referral documentation, and reports necessary to support program performance and monitoring.
REQUIREMENTS:
A high school diploma or its equivalent and two (2) years experience in public facing clerical support roles or field-based community engagement.
Experience working with individuals experiencing homelessness or other vulnerable or underserved populations is preferred. Experience working in human services or healthcare support is desirable.
OR
An equivalent combination of education and experience beyond a high school diploma or its equivalent and two (2) years of the required experience.
SPECIAL REQUIREMENTS:
A valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized upon application, however, a State of Florida Driver's License (Class E or higher) is required at time of appointment and must be maintained valid throughout employment.
SPECIAL NOTES:
Depending upon the assigned department, this classification may be subject to grant provisions and employment in the classification will be subject to continued grant funding.
Candidates will be subject to a Level II background screening and may be subject to screening through the Florida Clearinghouse (https://info.flclearinghouse.com).
Employees in this classification will be required to work various shifts, to include nights, holidays and weekends.
- Proof of education: Copy of high school diploma or its equivalent. College degrees and/or transcripts from an US accredited institution are also acceptable. Foreign diplomas/degrees must be submitted with an evaluation report from an agency recognized by NACES. If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major.
- Translations of degrees are not accepted as proof of education.
- Degree audits are not accepted as substitution for proof of education.
- Copy of valid Driver's Licensefrom any state (Equivalent to a State of Florida Class E) may be utilized upon application, however, a State of Florida Driver's License (Class E or higher) is required at time of appointment and must be maintained valid throughout employment.
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
- An accredited four-year college or university in the United States, OR
- A current member of theNational Association of Credential Evaluation Services (NACES), OR
- A current member of theAssociation of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms:Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.
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A. Utility bill dated within 60 days of the date of submission
B. Valid Florida Driver License or State-issued I.D.
C. Property Tax Statement dated within 1 year of the date of submission
D. Properly executed valid lease agreement
E. Homestead Exemption dated within 1 year of the date of submission
F. Motor Vehicle Registration dated within 90 days of the date of submission
G. Official school records or transcripts, dated within 90 days of the date of submission
H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission
City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process.