Hiring.Camp

Senior Director, Product Management, Debit Customer Experiences

Capitalone

·

Yesterday

Apply
Salary
$270k – $308k
Location
McLean, VA, United States of America · Richmond, VA · New York, NY · Wilmington, DE · Philadelphia, PA
Type
Full-time
Department
IT
Seniority
Director
Experience
7+ years
Education
Bachelor
Visa
Not sponsored
Source
Workday

Description

Senior Director, Product Management, Debit Customer Experiences

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.


About the Team
This role supports our Debit Customer Experiences in our Retail Bank Product Space. We are looking for someone
looking for someone with a very strong product skillset who is focused on creating a winning debit customer experience across the customer journey. From activating their cards through increasing their engagement to retaining their spend the ideal candidate will be someone who has a strong ability to prioritize and work closely with teams to understand the business drivers/context, has a strong design sense and can partner closely with Design on UX/customer needs research, and can work closely with the tech teams on well-managed delivery.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

  • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
  • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
  • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
  • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 
  • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment




Basic Qualifications:

  • Bachelor's degree in any field and at least 7 years of Product Management experience 
  • At least 3 years in People Management Experience



Preferred Qualifications:

  • Experience translating business strategy and analysis into consumer facing digital products
  • Experience coming out of Fintech or Big Tech Corporations
  • 4 + years of experience in People Management



At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).”


The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $269,600 - $307,700 for Sr. Dir, Product Management


 

New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management


 

Philadelphia, PA: $245,100 - $279,800 for Sr. Dir, Product Management


 

Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management


 

Wilmington, DE: $245,100 - $279,800 for Sr. Dir, Product Management


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Skills

Compliance

Similar Jobs

30

Sr. Director - Product

Cisco·US·Hybrid

3d ago

Senior Director, Product

Lwolf·New York City, New York·Remote

2w ago

Senior Director, Product

Teamworks·New York City, New York·Remote

2mo ago

Senior Product Director

Groupefdj·Gibraltar +1·Hybrid

4mo ago

Sr Director Product

Global Foundries·US

5mo ago

Senior Director, Product & AI Security

Fortive·Everett, Washington +1·Remote

Today

Senior Director, Product & AI Security

Fluke·Everett, Washington·Hybrid

Today

Senior Director, Product Strategy

Hugeinc·New York City, New York·Remote

Today

Senior Director, Marketing AI Content & MLR Product Owner

Pfizer·New York City, New York +1·Hybrid

1d ago

Senior Director of Product Management, Models and Data

Niantic Spatial·London, England·Hybrid

1d ago

Senior Director, Product Management

Oracle·Redwood City, California

1d ago

Senior Director, Product Management (Hybrid- Newark NJ)

Broadridge Financial Solutions·Newark, New Jersey +1·Hybrid

2d ago

Sr. Director of Data Center Networking Infrastructure Product Marketing

Cisco·Austin, Texas +5·Hybrid

2d ago

Senior Director, GTM AI Product Leader

Thomson Reuters·Frisco, Texas +1·Hybrid

2d ago

Sr. Director, Merchandising and Product Development - Technical Performance

Skechers·US

2d ago

Senior Director, Product Management- Global Payment Network

Capitalone·Chicago, Illinois +3·Hybrid, Onsite

2d ago

Senior Director, Product Security

1Password·Remote·Remote

2d ago

Executive Director – Senior Product Lead, Tokenization & Network Connectivity | Digital Payments

JP Morgan Chase·New York, US

2d ago

Executive Director – Senior Product Lead, Tokenization & Network Connectivity | Digital Payments

JP Morgan Chase·New York, US

2d ago

Senior Director, Product Strategy

0101022-GIA PROD US LOS ANGELES·New York, US

2d ago

Senior Director, Home Healthcare Product Innovation

Bdx·USA GA - Covington BMD, US·Onsite

3d ago

(USA) Senior Director, Product Management

Walmart·US

3d ago

Senior Director, Product Management

Walmart·US

3d ago

(USA) Senior Director, Product Management

Walmart·US

3d ago

Senior Director, Product Management | PGIM Real Estate ( Hybrid / Newark, NJ)

Pru·New Jersey, US·Hybrid, Onsite

3d ago

Sr Director, Product Marketing

Formfactor·US

3d ago

Senior Director, Product Management | PGIM Real Estate ( Hybrid / Newark, NJ)

Pru·New Jersey, US·Hybrid, Onsite

3d ago

Senior Director - Market Access Product Manager

Lilly·US

3d ago

Senior Director, Commercial Lending Product Management

Fiserv is the global leader·Frisco, Texas·Onsite

3d ago

Senior Director, Product Growth

Helloheart·US·Remote

3d ago