Senior Engineering Technician - Traffic Operations

This position serves as the primary liaison for the City of Winston-Salem Department of Transportation and the handling of the departmental Citizen Service Requests, including traffic calming inquiries and general transportation-related information. The role is responsible for maintaining the department’s crash report database and managing the review and approval of road closure permits for the City of Winston-Salem. Key duties include conducting site visits to support traffic engineering and safety projects, collecting and analyzing traffic data, and providing GIS field mapping for departmental use.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Acts as the liaison for department Citizen Service Requests, traffic calming requests, and requests for information on transportation related issues.
• Creates and maintains work orders for sign and marking installations.
• Maintains the departmental crash report database.
• Performs traffic volume data collection.
• Maintains and approves of Road Closure permits for the city of Winston Salem.
• Performs site visits related to service requests.
• Provides GIS field mapping for departmental use.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• General knowledge of basic traffic safety/engineering principles.
• Strong communication skills to interact with internal and external stakeholders.
• Knowledge of work zone safety principles
• Knowledge of MUTCD guidelines for Temporary Traffic Control
• Experience with CAD
• Experience with traffic control equipment.
• Considerable knowledge and experience using Microsoft office programs
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and follow complex oral and written instructions.

Education and Experience

Any combination of education and experience equivalent to graduation from an accredited community college with major coursework in civil engineering or related field and some experience with ArcGIS.

Physical Requirements

This work requires the regular exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds; work regularly requires speaking or hearing, using hands to finger, handle or feel, tasting or smelling and pushing or pulling, frequently requires standing, walking, sitting and reaching with hands and arms and occasionally requires climbing or balancing, stooping, kneeling, crouching or crawling, lifting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arms-length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work frequently requires exposure to outdoor weather conditions, working near moving mechanical parts, exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).

Special Requirements

Possession of a valid driver's license.

At least Four (4) years of experience desired