- Location
- Wrexham, Wales, United Kingdom
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Product & GTM
- Seniority
- Senior
- Source
- Recruitee
Description
At Zensai, we're looking for a experienced Product Manager to help shape the next chapter of our Human Success Platform, bringing learning, performance management, and employee engagement together inside Microsoft 365.
We're rethinking existing workflows, exploring what agentic AI makes possible, and improving how our products help organizations and their people succeed. There's plenty to figure out, and we're looking for people who enjoy tackling complex problems and turning ideas into something useful.
You'll own a product area end to end, working closely with Design, Engineering, and the wider business. You'll also help us evolve how we build products, with more emphasis on discovery, evidence, and outcomes rather than simply shipping features.
What you’ll be doing
Own your product area, end to end. Set direction, identify opportunities, drive discovery and delivery, and take responsibility for what happens after launch. You're accountable for outcomes, as well as output.
Understand the people and the practices behind the product. Our buyers and users aren't always the same people. You'll work to understand their Jobs-To-Be-Done, the outcomes they chase, their different needs, spot patterns in research and data, and make sense of problems that rarely have straightforward answers.
Make smart product and business decisions. Balance customer needs, technical realities, and commercial opportunities. Work with Product Marketing, Sales, and Customer Success on positioning, pricing & packaging, launches, adoption, and the decisions that make a product successful in the market.
Turn thinking into action. Work closely with Design and Engineering to explore solutions, test assumptions, make trade-offs, and get things shipped. You know when more discovery is needed and when it's time to make a decision and move forward.
Help us rethink what's possible. Explore how AI can improve our products and the way our teams work. Bring ideas from your own experience, challenge existing approaches, and help us build better product practices without adding unnecessary process.
What you’ll bring
Strong experience in B2B SaaS product management. You've owned complex product areas independently, from strategy and discovery through delivery, launch, and adoption.
Sharp analytical and conceptual thinking. You can break down complex problems, recognize patterns, and make sound decisions with incomplete information. You use research, data, and meaningful product metrics to guide decisions and measure results.
Strong judgment and a practical mindset. You know when to explore further, when to make a decision, and how to turn complex thinking into action. You're comfortable making trade-offs and working closely with Engineering to get things done.
Commercial understanding. You know how SaaS businesses work, understand the difference between buyers and users, and can connect product decisions to customer value, retention, and growth.
Experience putting AI to work. You've used AI in practical ways to improve how you work and are interested in how it can fundamentally change products and customer experiences. Experience building AI-powered features is a plus, but not essential.
Ability to connect technology with human needs. You can understand complex organizational challenges, think beyond individual features, and translate insights about how people and businesses work into meaningful product opportunities.
Process
Apply in just a few minutes, no cover letter required. We review applications weekly and keep you updated throughout the process. Learn more about how we hire at Zensai here!
At Zensai, performance, learning, and motivation go hand in hand. In this video, our Chief Human Success Officer, Nina Carøe, shares how we connect human ambition with real business impact
The benefits!
Full Flexibility: Work where and when you do your best (as long as it is within the UK…🇬🇧) Morning person or night owl? You decide.
Pension: 5% from you, 5% from us. Simple, matched, and building your future.
Learning: 10% of your working time dedicated to development. Built in, not squeezed in.
Sick Pay: From day one! you’ll get full pay for up to 4 weeks.
Time Off: 25 days of holiday — growing each year you’re with us, up to 30 days.
Health & Dental: BUPA medical insurance plus Level 3 dental cover — check-ups and peace of mind included.
Headspace Family Plan: Mindfulness and sleep tools for you and your household, free with Headspace.
About Zensai
Zensai is a global team of around 200 people across Europe, the US, and ANZ. We believe people should have the opportunity to keep learning, feel connected to their workplace, and do their best work. That’s why we created the Human Success Platform. Built into Microsoft 365 and powered by AI, it helps companies turn learning, engagement, and performance into a natural part of everyday work.