- Location
- AP-TW-Wugu (EL), Taiwan
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.
At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries – we’re a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.
Job Responsibility
- Quote correctly according to the company's quotation guidelines, approve through the system, and provide quickly
- Responsible for coordinating order/forecast processing, shipment scheduling, and invoice administration, collaborating with internal teams to ensure timely delivery, operational efficiency, and fulfillment of customer requirements.
- Handle customer complaints and customer service, respond to customer needs to relevant departments, and help customers solve problems
- Request for payment of export freight regularly
- Prepare drop shipment export documents and cooperate closely with the customer's forwarder to ensure smooth delivery
- Assist in coordinating the best payment date with customers for overdue AR
- Process and manage customer orders with order fulfillment process guidelines.
- Communicate widely across functions to get problems solved.
- Willing to take challenges and be flexible to accept any new tasks assigned.
- Can manage multiple tasks at the same time.
- Contribute to the business goals, in particular for Customer Service.
- Coordinate activity at assigned customer accounts, proactively address issues, and apply creativity to develop and implement solutions. creativity to develop and implement solutions.
Qualifications
- Bachelor’s degree or above.
- 2+ years related working experience with International trade
- Familiar with INCOTERMS 2020
- Good in English speaking, writing, reading and listening .
- Good skill in Word and Excel.
- Strong interpersonal and communication skills.
- Be able to stay organized and constructive under high stress.
- Strong aptitude for attention to detail.
- Works effectively as part of a team and contributes to team goals.
- Aptitude for learning new process and systems
Join our Talent Community to stay connected with us!
Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
We use Artificial Intelligence (AI) to enhance our recruitment process.