Location Address:

1100 Central Ave SE Albuquerque, NM 87106-4930

Compensation Pay Range:

Minimum Offer $18.33 Maximum Offer $30.24

Summary:

Support exceptional cardiovascular patient care by serving as a key partner to providers in a fast-paced clinical environment. In this role, you will prepare patients for appointments, coordinate efficient patient flow, and assist providers with treatments and procedures. You will perform a variety of non-invasive cardiac diagnostic services, including EKGs, Holter monitor and event recorder placement, and pacemaker checks, helping to ensure accurate patient assessment and monitoring. Additionally, you will contribute to a safe, organized, and patient-centered environment by maintaining clinical equipment, supplies, and exam rooms to support seamless daily operations.

How you grow, learn and thrive matters here.
• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the  New Mexico Higher Education Department 
• EPIC electronic charting system

Type of Opportunity: Full time FTE: 1.00 Job Exempt: No Work Shift: Days (United States of America)

Responsibilities:

• Deliver exceptional patient care by preparing patients for visits, collecting accurate clinical information, and providing primary support to providers throughout the patient encounter.
• Collaborate effectively with providers and care team members to ensure efficient clinic operations, seamless patient flow, and high-quality patient outcomes.
• Perform patient care procedures and operate clinical equipment safely and competently in accordance with established standards, policies, and scope of practice.
• Manage patient communications, including test result follow-up, medication refill requests, appointment scheduling, referral coordination, and other patient inquiries under provider direction.
• Coordinate administrative and clinical support activities, including prior authorizations, referral management, patient forms processing, scheduling, and appointment reminder outreach.
• Maintain exam and procedure rooms through inventory management, stocking, organization, infection prevention practices, and compliance with regulatory and safety standards.
• Communicate effectively with providers regarding patient needs, concerns, and clinical observations to support informed care decisions.
• Contribute to quality improvement initiatives and performance goals by following standard work processes and supporting clinical quality metrics.
• Provide outstanding customer service by utilizing compassionate communication, active listening, and AIDET principles to create a positive patient experience for patients and their families.
• Demonstrate Presbyterian's CARES Commitments by collaborating, being accountable, showing respect, engaging others, and serving with excellence.
• Perform other duties and responsibilities as assigned in support of clinic and patient care operations.

Qualifications:

Minimum Qualifications

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program with specialized training in clinical medical skills required.
• Minimum of one (1) year of Medical Assistant experience required; cardiology or cardiovascular clinic experience preferred.

Certifications & Licensure

• Current Basic Life Support (BLS) certification through the American Heart Association (AHA), American Red Cross, or ASHI Healthcare Provider required.
• Current certifications in all required emergency response trainings must be maintained.

Additional Requirements

• Demonstrated knowledge of clinical and patient care procedures, safety practices, and infection prevention standards.
• Ability to successfully complete all organizational, departmental, and role-specific competency and training requirements within established timeframes.
• Strong communication, teamwork, and patient service skills with a commitment to providing exceptional patient care.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services