Job Posting

Graphic Designer & Digital Communications Coordinator

Employment Status: Full-time

Hours: Monday to Friday, 9:00am-5:00pm, 35-hour work week (occasional evening/weekends required)

Reports to: Director, Operations and Organizational Leadership

Salary: $70,000-80,000, commensurate with experience

Location: In-office, Remote or hybrid

Travel required: occasional

Job Summary

The Graphic Designer and Digital Communications Coordinator works collaboratively with the Communications Officer and BCAAFC teams to support the delivery of the organization’s communications priorities, with a particular focus on visual communications, social media, digital content and multimedia production This position helps ensure that BCAAFC's engagement and communications strategy remain culturally grounded, community accountable, and reflective of the diversity of Indigenous peoples, communities, and traditions across British Columbia. 

Duties Include

Graphic Design & Brand Management

·         Design engaging, high-quality print and digital communications materials, including campaign graphics, posters, promotional materials, templates, social media content and other organizational resources. 

·         Lead or support the layout and visual design of the BCAAFC Annual Report, Gathering Our Voices program, and other major reports and publications. 

·         Support BCAAFC team members with the formatting, design, and editing of Powerpoint presentations, letters, and other organizational materials. 

·         Apply BCAAFC’s established brand voice and visual identity consistently across digital and visual materials, while adapting content appropriately for different audiences and purposes. 

Digital Communications & Social Media Management

·         Coordinate the day-to-day management of BCAAFC social media channels, including content planning, scheduling, publishing, monitoring and online community engagement, in collaboration with the Communications Officer and in alignment with BCAAFC’s communications priorities.  

·         Monitor social media engagement and performance, prepare regular analytics and identify trends or opportunities to strengthen digital reach and engagement. 

·         Monitor online conversations and promptly flag emerging issues, misinformation, inappropriate content or reputational risks to the Communications Officer and Leadership rather than responding independently where escalation is appropriate. 

·         Develop and maintain an annual social media and digital content calendar in collaboration with the Communications Officer and BCAAFC teams, including key campaigns, events, awareness days and organizational priorities. 

·         Work collaboratively with the Communications Officer and BCAAFC teams to maintain the website and digital content to support accuracy, timeliness and accessibility. 

Content Creation, Storytelling & Community Engagement

• Create photography, video, and multimedia content that reflects BCAAFC's work and the Friendship Centre Movement.
• Identify and recommend stories, partnerships, programs, artists, community initiatives, and behind-the-scenes moments that can be developed into meaningful social and digital content.
• Interview Friendship Centre staff, Elders, Knowledge Keepers, youth, and other community members in coordination with the Communications Officer.
• Capture and develop content that highlights the strengths, successes, cultures, leadership and resilience of Indigenous individuals, communities and Friendship Centres.

Indigenous Storytelling, Cultural Protocol & Consent

• Build respectful relationships with Friendship Centres, Elders, Knowledge Keepers, youth, community members, and partners when gathering stories, photographs, video, and other content.
• Follow cultural and community protocols related to storytelling, imagery, ceremony, cultural knowledge, and representation.
• Obtain appropriate consent and organizational approvals before publishing photographs, video, quotations, personal stories, or community content.
• Recognize that not all cultural knowledge, ceremonies, medicines, regalia, artwork, or community practices are appropriate for public or social media use.
• Represent Indigenous people, communities, and experiences with dignity, strength, and care, avoiding tokenism, stereotypes, and deficit-based narratives.
• Respect Indigenous intellectual and cultural property and confirm permissions before reproducing artwork, designs, teachings, stories, or other cultural materials.

Event Communications & Media Relations Support

·         Support Gathering Our Voices and other major BCAAFC events with graphic design, photography, video and social media content, including occasional evening, weekend and travel requirements.  

·         Support the Communications Officer with the drafting, formatting and distribution of BCAAFC news releases, as well as media monitoring and tracking.

·         Conduct media monitoring and tracking to support communications planning and issue awareness

Communications Operations & Team Collaboration

·         Work collaboratively with the Communications Officer and BCAAFC teams to maintain the website and digital content to support accuracy, timeliness and accessibility. 

·         Maintain an organized digital asset library, including photographs, video,  
graphics, templates, logos, completed design files and relevant permission or consent records. 

·         Collaborate with BCAAFC Leadership, Directors and teams to deliver high-quality, timely communications. 

·         Work with and provide coverage to other communications team during days off. 

Skills and Abilities 

• Strong knowledge of Indigenous cultures, protocols, ceremony, cultural safety, and respectful engagement, with the ability to apply this knowledge in organizational systems and public-facing work. 

• Demonstrated ability to build and maintain respectful relationships with Indigenous communities, Elders, Knowledge Keepers, Friendship Centres, governments, funders, and sector partners. 

• Strong graphic design and visual storytelling skills, with an ability to adapt creative work for different audiences and platforms. 

• Strong photography and video skills, including basic editing and production. 

• Strong verbal and written communication, organizational, proofreading and attention-to-detail skills. 

• Ability to manage multiple projects, deadlines, approvals and production schedules. 

• Experience working respectfully with Indigenous communities and people from diverse backgrounds. 

• Strong proficiency with professional graphic design and digital content creation tools such as Adobe Creative Cloud, including Illustrator, Photoshop, InDesign and/or Premiere Pro. 

• Experience with social media management and scheduling platforms, Meta Business Suite and Microsoft 365. Experience with Wordpress and other digital communications tools is an asset. 

• Understanding of accessible and inclusive design practices. 

• Ability to exercise sound judgment when working with sensitive, cultural, personal or community information. 

Qualifications 

•  Diploma or degree in graphic design, visual arts, media production, communications or a related field, or an equivalent combination of lived, community, professional and educational experience. 

• Approximately 2-3 years of relevant experience in graphic design, digital communications, social media, photography, video or related creative work. Equivalent experience will be considered. 

• A portfolio or examples demonstrating relevant graphic design, photography, video, social media or other creative work. 

Position Requirements 

• Ability to travel throughout British Columbia, including to urban, rural, remote, and northern communities. 

• Ability to attend occasional evening or weekend meetings, ceremonies, gatherings, or events. 

• Ability to maintain confidentiality and handle sensitive cultural and organizational information with care. 

• Valid driver’s licence and access to reliable transportation may be required depending on the location of the successful candidate. 

• A criminal record check may be required in accordance with organizational policy. 

Compensation Includes

·         Salary between $70,000-80,000 per year based on experience

·         Extended health and dental benefits beginning on first day of employment

·         RRSP matching up to 8% of salary to a maximum of $8,000 per year

·         Three weeks’ vacation, plus additional paid closure at Christmas

·         Monthly employee wellness fund

BCAAFC values Indigenous-led service delivery, cultural knowledge, and community-driven approaches. Preference will be given to qualified Indigenous applicants in accordance with Section 41of the BC Human Rights Code and the organization’s mandate to support Indigenous self-determination, leadership, and community accountability.