Administrative Coordinator I

Job Title

Administrative Coordinator I

Agency

Texas A&M University

Department

Office Of Registrar

Proposed Minimum Salary

$3,750.00 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

What We Want

The Office of the Registrar is seeking an Administrative Coordinator I who will support the accurate and timely reporting of student enrollment and degree information to the National Student Clearinghouse and the National Student Loan Data System.

We are looking for someone who is highly dependable and skilled at working in a deadline-driven environment where accuracy is essential. The ideal candidate will be a responsible, communicative professional who takes clear ownership of their work, maintains strong attention to detail, and balances precision with overall departmental priorities. The successful applicant will demonstrate confidence in navigating data systems, resolving discrepancies, interpreting federal reporting requirements, and communicating professionally with internal and external partners. If you excel at maintaining accuracy under pressure, enjoy contributing to efficient and compliant operations, and take pride in supporting students through behind-the-scenes work that truly matters, we invite you to apply for this position.

What You Need To Know

Salary Range: $45,000 - $49,500/annually (based on selected hire’s qualifications)

Cover Letter & Resume: A cover letter and resume are strongly recommended.

Other Requirements and Factors:

• This position may require work beyond normal office hours and/or work on weekends.

• Must be able to arrive to work on time and regularly.

• Must be punctual, dependable and able to work independently.

• Must be able to work occasional weekends and evenings, including participation in university commencement ceremonies.

Essential Duties/Tasks

Processes Enrollment and Degree Files

• Provides support for administrative operations to ensure accurate student records are reported within the appropriate timeframe to the National Student Clearinghouse (NSC) for verification of enrollment and degree. Includes all branch campuses and teaching locations affiliated with Texas A&M University.

• Responds in a timely manner to NSC error reports, which are received on a schedule of every 28 days or less, and discrepancy notices by updating the student record within the NSC database and within the university student information management system (Compass).

• Monitors reporting of current students who are receiving or have ever received federal financial aid to the National Student Loan Data System (NSLDS) to ensure accurate and timely reporting in compliance with U.S. Department of Education regulations.

• Ensures corrections made with NSC are received and reflect accurately in the NSLDS database.

• Processes manual updates to the NSLDS database when appropriate.

Responds to Enrollment and Degree Verification Requests

• Researches and responds to enrollment and degree verification requests where information within the NSC database is not available or accurate.

• Enters or corrects this information within the NSC database.

• Responds to third party requestor emails when confirmation of NSC information is sought.

• Adheres to FERPA and considers other privacy issues when responding.

Processes Professional Program Student Leave of Absences (LOAs) / Withdrawals (WDs)

• Processes leave of absence/withdrawal requests for professional programs in Dentistry, Law, Medicine, Pharmacy, and Veterinary Medicine.

• Ensures all necessary information is included for complete and accurate update of the student record.

• Verifies approval from individuals with proper authority.

• Communicates with professional program contacts to resolve discrepancies in information provided.

• Ensures other constituents are notified when records have been updated so related updates by other involved offices can be made in a timely manner.

• Monitors NSC and NSLDS to ensure accurate reporting of processed LOAs and WDs as needed.

Reviews, Updates, and Maintains Processes

• Stays abreast of proposed and new federal legislation as it pertains to enrollment reporting requirements.

• Assists in the development and updating of processes in accordance with federal legislation and in cooperation with Texas A&M University Scholarships & Financial Aid office.

• Assists with the development and maintenance of written policies and procedures.

• Assists with the development and testing of automated processes within the student information management system that facilitate accurate reporting.

• Ensures adherence to department policies and procedures.

• Interprets, researches, and responds to inquiries about rules, regulations, policies, and procedures.

• Coordinates the retention and maintenance of office references and resource materials.

General Duties

• Develops and maintains professional relationships with NSC and NSLDS representatives, individuals within the Scholarships & Financial Aid office, contacts within TAMU professional programs, and all other internal and external parties concerned with enrollment reporting of Texas A&M University current and former students.

• Occasional travel to attend professional conferences and/or training relevant to enrollment reporting.

• Attends meetings as needed. Performs other duties as assigned.

Qualifications

Required Education and Experience

• Bachelor’s degree or equivalent combination of education and experience.

• Two years of experience in office administration.

Preferred Qualifications

• Working knowledge of Family Educational Rights and Privacy Act (FERPA).

• Working knowledge of Compass and Perceptive Content.

• Familiarity with Department of Education enrollment reporting rules.

• Knowledge of National Student Clearinghouse (NSC) and National Student Loan Data System (NSLDS) reporting systems.

• Familiarity with Texas A&M academic procedures and rules.

  

Knowledge, Skills, and Abilities

• Knowledge of word processing, spreadsheet, database and presentation applications.

• Knowledge of content management systems, student information systems and standard software applications.

• Knowledge of standard office procedures and protocols.

• Research and information gathering skills.

• Interpersonal and communication skills.

• Planning, organizational and time management skills.

• Attention to detail with a focus on accuracy.

• Ability to multitask and work cooperatively with others.

• Ability to work independently and in a collaborative team environment.

• Ability to understand, follow and give verbal and written instructions.

• Ability to meet deadlines.

• Ability to comfortably interact with various staff at all organizational levels.

• Ability to understand the relationships between systems to help maintain accurate, aligned information.

• Ability to remain in a stationary position for extended periods while performing computer-based tasks.

• Ability to move throughout office spaces to coordinate meetings, manage supplies, and support events.

• Ability to lift and carry materials or equipment up to 50 pounds for event setup.

• Ability to stand for prolonged periods during large-scale events such as commencement ceremonies.

• Ability to travel between campus locations as needed for meetings and event coordination.

Who We Are

The Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students. The Office of the Registrar has two priority goals: to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month  

• Automatic enrollment in theTeacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to freeLinkedIn Learningtraining, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistancefor completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Our Commitment 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.