Foreign Exchange Wire Specialist I

IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities.   IBC bank hires talented, creative and dedicated individuals to help our business succeed.  We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.   We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience. 

Time Type:

Full time

This is an in-office position.

Department:

330 Foreign Operations

Job Summary:

The Foreign Exchange Trader Specialist I is responsible for providing the foreign exchange (FX) wire service to existing and prospective customers while delivering the “IBC Experience”. Duties must be carried out accurately and efficiently in a fast-paced environment. This includes assigned duties in accordance with office procedures. Provides an excellent opportunity career-oriented individual.

Job Description:

ESSENTIAL JOB FUNCTIONS

The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.

• Informed of the daily currency exchange market rates.

• Provides exchange rates to customers requesting wires in foreign currency.

• Negotiate exchange rates with customers/prospects.

• Creates FX quotes and initiates wire process through the Wire Transfer application.

• Provide verbal disclosures to customers to comply with regulatory requirements.

• Assists walk-in customers.

• Conduct telemarketing calls to offer the foreign exchange service to IBC customers and prospects to attain the foreign exchange income goals.

• Manages respective workflow queues on the Wire Transfer application.

• Other Duties as assigned.

SKILLS

• Strong sales skills.

• Strong written and oral communication skills in English and Spanish.

• Able to effectively communicate with new staff members.

• Able to process transactions accurately and efficiently.

• Proficient in computer skills and knowledgeable in Microsoft Office and its applications.

• Basic math skills and ability to use calculator functions.

• Analytical skill with attention to detail. 

• Team player.

EDUCATION

• High School Diploma or GED equivalent.