Assistant General Manager - Brunch & Sip - Phx

LRW Concepts, LLC is seeking an experienced, high‑energy Assistant General Manager to help lead our team and keep operations running seamlessly at our vibrant, fast‑paced brunch destination.

An Arizona-based company specializing in restaurant management and operations, LRW Concepts is recognized for owning and operating acclaimed dining destinations that emphasize scratch-made cuisine, a dedicated team culture, and elevated guest experiences. As the parent company of Lo-Lo’s Chicken & Waffles, Monroe’s Hot Chicken, Brunch & Sip, and Warren’s Supper Club, LRW Concepts is dedicated to delivering exceptional quality, service, and experiences for both guests and employees.

Brunch & Sip:

At Brunch & Sip, we’re not your average brunch spot. We’re a high-energy, flavor-packed, music-filled destination where crafted drinks and mimosas flow, laughter echoes, and every shift feels like a celebration. If you’re passionate about hospitality, thrive in a fast‑paced brunch atmosphere, and love leading energetic, guest‑focused teams, we want you helping drive the heartbeat of our restaurant.

Position: Assistant General Manager

Location: In person required: 3714 E Indian School Rd., Phoenix, AZ 85018

Shift: Morning, Day, Holidays, and Weekends (Mandatory)

Starting Salary Range: $65,000 – 72,500 per year

Expected Hours: 45 - 55 per week

Supervisory: Collaboratively oversees operations of restaurant. Reports to General Manager

At LRW Concepts we value diverse experiences and believe in second chances—individuals with prior justice system involvement are welcome and strongly encouraged to apply.

Position Summary:

The Assistant General Manager helps lead the heartbeat of our lively, high‑vibe brunch destination, ensuring every shift, team member, and guest experience is set up for success. This role supports both front‑ and back‑of‑house operations, keeps service flowing smoothly, and maintains the high standards that define our brand. Responsibilities include coaching and developing the team, driving operational excellence, managing inventory and vendor needs, upholding safety and sanitation standards, and ensuring consistency in execution across all areas of the restaurant. The ideal candidate is a hands‑on, people‑focused leader who thrives in a fast‑paced, upbeat environment and brings a balance of organization, hospitality, and calm under pressure to keep the energy strong and the guest experience exceptional.

Key Responsibilities:

Operational Leadership

• Oversee daily restaurant operations to ensure smooth, efficient, high‑volume service
• Maintain a clean, organized, and safe environment across both FOH and BOH
• Support the GM in executing brand standards, service flow, and operational procedures
• Lead the floor during peak brunch rushes with urgency, visibility, and confidence

Team Leadership & Development

• Coach, train, and motivate team members to deliver exceptional hospitality
• Foster a positive, energetic, and collaborative work culture
• Assist with hiring, onboarding, scheduling, and performance management
• Model professionalism, teamwork, and a guest‑first mindset

Guest Experience Excellence

• Ensure every guest receives warm, attentive, consistent service
• Resolve guest concerns with empathy, speed, and professionalism
• Anticipate guest needs and maintain a welcoming, high‑vibe atmosphere

Financial & Business Performance

• Support labor management, cost control, and budget adherence
• Assist with analyzing sales trends and identifying opportunities to drive revenue
• Help manage inventory, ordering, and vendor relationships

Safety, Quality & Compliance

• Uphold food safety, sanitation, and workplace safety standards
• Ensure compliance with local regulations and company policies
• Maintain accurate logs, reports, and operational documentation

Leadership Support

• Serve as acting General Manager when needed
• Contribute to strategic planning, operational improvements, and team development
• Support execution of promotions, events, and high‑traffic brunch initiatives

What We’re Looking For:

• 3+ years of restaurant management experience in a high‑volume, fast‑paced environment
• Proven leadership skills with the ability to motivate, coach, and hold teams accountable
• Strong communication and interpersonal abilities with a guest‑first mindset
• Experience managing both FOH and BOH operations, including service flow, staffing, and shift execution
• Solid understanding of financial fundamentals, including labor management, cost control, and basic P&L awareness
• Ability to thrive under pressure and maintain composure during high‑energy brunch rushes
• Exceptional organizational skills with a focus on consistency, cleanliness, and operational excellence
• Hands‑on leadership style—comfortable jumping in wherever needed to support the team
• Working knowledge of POS systems scheduling platforms, and operational reporting, (preferably Toast & R365),
• Commitment to food safety and sanitation standards with the ability to enforce compliance
• Flexible availability, including early mornings, weekends, holidays, and peak business periods
• A passion for hospitality, team culture, and creating memorable guest experiences
• Strong understanding of health regulations (OSHA and State Health Departments).
• Required certifications ServSafe Manager’s Certification and California Responsible Beverage Service

Why LRW Concepts: Brunch & Sip

We are an experience to be had not only as a guest but as an employee. Our company offers a great environment and creates an atmosphere to ensure dining and serving wonderfully crafted meals. Our brunch is a vibe! Other perks that you may receive include:

• Staff discounted meals

• Creative input into a growing, community-focused brand

• Potential for career growth as business expands

• Flexible Schedule

Benefits:

Full-time Employees: average 30 hours or more hours per week

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401K (not matched)

• Paid time off

Part-time: average 29 or less hours per week

• Healthiest You Benefit – Low premium Telemedicine

• 4010k (not matched)

EEOC Statement:

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected.

Notice of E-Verify Participation

This employer participates in E-Verify. As required by law, we will use E-Verify to confirm the employment eligibility of all newly hired employees. You have the right to know if your employer participates in E-Verify and to be provided with the necessary information and forms upon hire. You can find more information about E-Verify and your rights at https://www.e-verify.gov/emplo....