- Location
- PSLA | Jakarta - Prudential Tower 2/F, Indonesia
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
1. Project Execution & PMO Support
- Maintain project governance artifacts (timeline, status report, action tracker)
- Support end-to-end project execution (initiation, planning, tracking, and closure) across Ops Transformation initiatives
- Monitor project progress and coordinate across stakeholders (Operations, IT, Product, Compliance, etc.)
2. Data & Reporting Support
- Prepare dashboards and reports to track transformation KPIs (e.g., STP, SLA, productivity)
3. Stakeholder Coordination
- Support preparation of materials for meetings, workshops, and steering committees
- Ensure proper documentation and follow-up on action items
Key Deliverables
- Project status report / dashboard
- Meeting minutes & action tracker
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.