- Location
- Guernsey
- Department
- Administration
Description
Trust Officer
Application Deadline: 2 October 2026
Department: Collas Crill Trust and Corporate Services
Employment Type: Permanent
Location: Guernsey
Reporting To: Client Services Director
Description
The team are recruiting for a Trust Officer, who will provide the highest level of service to clients and their advisers by developing and maintaining excellent relationships through proactively meeting client expectations.
Key Responsibilities
- Regularly liaise with clients and their advisers to ensure good lines of communication are maintained, clients' expectations are met and reports and other information are duly provided in a professional and timely manner;
- Perform day to day administrative tasks on a portfolio of trust corporate client entities;
- Ensure client/internal requests are actioned in a prompt and professional manner, ensure that full supporting documentation is prepared and filed and that client accounting and other records are updated accordingly;
- Liaise with 3rd party banks, investment and other asset managers/agents to ensure client assets are properly managed and reported and that reviews and reconciliations are carried out at regular intervals;
- Perform periodic reviews of client entities and ensure all regulatory requirements are complied with as well as ensuring all administrative tasks are duly completed;
- Ensure all tasks undertaken are accurately recorded on timesheets to ensure maximum recoverability of fees;
- Achieve set efficiency;
- Ensure debtors are cleared in accordance with agreed targets;
- Be a valued member of the team and take responsibility for the protection and promotion of the good name and reputation of CCT and Collas Crill.
Skills, Knowledge and Expertise
Key skills and abilities that we are looking for candidates to demonstrate include:
- Strong interpersonal and communication skills, both verbal and written. Confident when dealing with high value clients and professionals by telephone, in correspondence and face to face on routine matters;
- Ability to work under pressure to achieve fixed deadlines and to be willing and able to make the right decisions whilst knowing when to seek assistance;
- Excellent organisational and time management skills;
- Attention to detail;
- The ability to work as part of a team;
- Knowledge of Microsoft Outlook, Word and Excel;
- An understanding of relevant anti-money laundering legislation;
- Knowledge of Fiduciary Services software. "Acumen" knowledge useful but not mandatory – training will be provided where necessary;
- Trust company experience, including the management of a varied portfolio of client entities;
- Knowledge of other structuring vehicles eg. Limited Partnerships, Foundations, PTCs;
- Good systems knowledge:
- Acumen or similar;
- A document management system; and
- Excel
- STEP qualified or part qualified.