Market Research Analyst

Real Voices. Superior Advertising. Thriving Media.
CivicScience is seeking a Market Research Analyst to support our proprietary consumer insights platform. This role is ideal for an experienced professional who understands research methodology and uses analytical judgment to write and launch poll questions, build dashboards, and turn data into client-ready reports. Our preferred candidate acts as a storyteller who applies CivicScience brand standards and clearly communicates findings across a variety of industries, e.g., advertising, publishers, banking, finance, QSR, retail, etc., adapting focus and style to suit different audiences and stakeholders.

Key Responsibilities

• Contribute to projects of varying scope and frequency in support of client and stakeholder needs 
• Build and maintain dashboards to track polling data, exporting key information to support internal (departmental) and external (client) reporting
• Interpret research findings and write accurate, engaging, thought-provoking summaries
• Create professional, client-ready reports and presentations
• Provide timely updates on assigned projects, keeping teammates advised of progress and/or potential delays before they occur
• Collaborate on process improvements for overall reporting and analysis, while troubleshooting and problem-solving independently when initial expectations, instructions, or data don't align

Qualifications

• 4+ years of experience in market research, data science, social science, or a related field
• Strong understanding of survey research methodology, quantitative data analysis, statistics, and related terms, e.g., sample size, margin of error, statistical significance
• Proficiency in both Google and Microsoft products, particularly Excel and PowerPoint
• Exceptional attention to detail, written communication, and project management skills with the ability to meet strict deadlines
• Heightened intellectual curiosity, commitment to process improvement, and proven ability to collaborate with teammates operating in a fully distributed, asynchronous environment
• Experience with R and RStudio, SQL, Snowflake or other cloud data warehouses (preferred)
• Familiarity with programmatic advertising concepts, e.g., viewability, DSPs, brand lift (preferred)
• Bachelor's degree (preferred)

Benefits & Expectations
Join a company that values innovation and creativity, works with cutting-edge technology to influence major business decisions, and makes a real-world impact. Benefits include:

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

This is a remote (work from home) role with preference for candidates in the Eastern Time Zone.

Working at CivicScience
CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our specialized business units collaborate to fuel CivicScience's goals and objectives.

We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Platinum winner, 2026; Gold winner, 2025 & 2024). 

More about CivicScience
CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.