Operations Analyst

What is the opportunity?

Join RBC Global Asset Management's Client Services Operations team as an Operations Analyst. You'll support PH&N Investment Services and PH&N Institutional businesses from our dynamic back-office. Working alongside a collaborative team, you'll combine technical problem-solving with operational expertise to keep our mutual fund operations running smoothly and ensure our clients receive excellent service.  https://www.rbcgam.com/en/ca/

What will you do?

Support Regulatory & Client Reporting (45%)

• Assist with the preparation and delivery of client tax reporting for both registered and non-registered mutual fund accounts (Including T3/T5 slips, T4 income slip, contribution receipts).
• Ensure timely and accurate Client Reporting is generated and delivered to our clients to satisfy regulatory obligations.

Provide Application Support (30%)

• Troubleshoot and support core mutual fund applications used by the RBC GAM team members.
• Test third-party software, understand impact to RBC GAM, and communicate impact to internal teams.
• Become a go-to resource for application issues and optimization.

Build Automation Solutions & Improve Operations (25%)

• Understand technical applications, systems architecture, and emerging technologies (AI, RPA, digital platforms). Translate technical possibilities into operational improvements and speak fluently with technology partners.
• Identify operational challenges and recommend and implement creative solutions – contributing to continuous improvement, increase productivity, and error reduction. Document solutions created.

What do you need to succeed?

Must-Have

• Understanding of mutual fund client tax and regulatory reporting.
• Intermediate-to-advanced Excel & SQL skills (Creating/editing SQL queries, VBA scripts, & Macro code.)
• Hands-on experience with AI, robotic process automation (RPA), or digital workflow technologies to improve complex processes.
• Strong comfort with technology and a desire to solve operational challenges.
• Ability to analyze problems and recommend and implement practical solutions.

Nice-to-Have

• Project management or vendor management experience
• Quality Assurance or software testing background
• Familiarity with LTIMindtree applications (Unitrax/DCCM)
• 2+ years in a fast-paced back-office or operations environment
• Post-secondary education in a related field

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities   
• Access to a variety of job opportunities across business and geographies

The expected salary range for the above position is $65,000 - $75,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. 
  
This position may be eligible to receive a discretionary/variable incentive payment. 
  
RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: 
  

• Drives RBC’s high-performance culture 
• Enables collective achievement of our strategic goals 
• Generates sustainable shareholder returns and above market shareholder value 

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVERVancouverCanada37.5Full timeWEALTH MANAGEMENTRegularSalaried2026-08-262026-09-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.