- Location
- Saint Lucie West Med Center, United States of America
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- Administration
- Education
- High School
- Closing date
- Today
- Source
- Workday
Description
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Receptionist
Location
Port St Lucie
Facility
Saint Lucie West Med Center
Department
Stuart FHC Facility-Cleveland Clinic Martin Health
Job Code
000479
Shift
Days
Schedule
8:00am-5:30pm
Job Summary
Job Details
Join the Cleveland Clinic Florida team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Receptionists are often the first point of contact when patients come to Cleveland Clinic. Your warm smile, positive attitude and kind, compassionate and empathetic demeanor sets the tone for both the current visit and future visits. In this role, you will support patients by taking all incoming calls and routing them depending on whether it is a clinical or clerical call. You will also offer initial solutions and support, as needed. Receptionists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
A caregiver in this position works Monday-Friday from 8:00AM – 5:30PM.
After the 90-day on-site training period, this caregiver will work remotely. This caregiver must be local to the Port St. Lucie area.
A caregiver who excels in this role will:
Perform receptionist functions for assigned areas and/or departments.
Greet guests and provide appropriate assistance and information.
Receive, screen, route and respond to incoming telephone calls.
Take accurate messages and ensure timely delivery.
Comply with privacy and confidentiality policies when communicating with callers and guests.
Minimum qualifications for the ideal future caregiver include:
High School Diploma or GED
One year of related experience
Preferred qualifications for the ideal future caregiver include:
Two years of college and/or business school
Customer service experience
Call center experience
Physical Requirements:
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to communicate and exchange accurate information
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
