Director, Total Rewards

Position Summary

 

The Director, Total Rewards will play a pivotal role in shaping and advancing TIC Solutions compensation, benefits, recognition, and performance-management strategies. This is an opportunity to lead programs that directly support employee wellbeing, engagement, and career success across the organization.

In this role, you will help set the strategic direction for TIC's compensation and benefits offerings, while leading the design, implementation, and ongoing improvement of total rewards programs. You will oversee the Compensation function and guide initiatives related to performance management and employee recognition.

You will also lead the day-to-day administration and long-term planning of U.S. group benefits programs, including medical, dental, vision, pharmacy, short- and long-term disability, life insurance, flexible spending accounts, 401(k), and retirement plans. The role will also support the development of appropriate benefits programs for Canadian employees.

Success in this position requires a strategic, service-oriented leader who can build strong vendor partnerships, deliver an exceptional employee experience, and translate business needs into practical, competitive rewards solutions. The Director will lead and develop the Compensation Manager and Benefits Manager and Administrators, while fostering a collaborative, high-performing team.

 

Role Details:

• Hybrid position based out of our Galleria Houston, TX Office. Hybrid defined as 2-3 days a week in office.
• Full time permanent position, 40 hours/week, Monday - Friday
• Travel may be required (15%)

 

Responsibilities

Total Rewards Strategy

• Help design, communicate, and implement a Compensation and Benefits strategy aligned with TIC's business objectives.

• Partner cross-functionally to deliver cost-effective, high-quality programs.

Benefits Leadership

• Own the strategy and administration of U.S. group benefits programs — medical, dental, vision, disability, life insurance, FSA, and 401(k) — plus support Canadian benefits offerings.

• Lead the Benefits Administrator, manage annual open enrollment, and oversee day-to-day operations including COBRA, terminations, beneficiary changes, QDROs/QMCSOs, distributions, and compliance testing.

• Serve as Privacy Officer (HIPAA) and sit on the Benefits and Retirement Committees.

• Evaluate plan design for harmonization, cost savings, and competitiveness; lead renewal processes and broker negotiations.

• Deliver data-driven insights to the CHRO on plan performance, cost, and market trends.

• Ensure full compliance with plan documents and state/federal regulations through internal and external audits.

Compensation Design

• Build and maintain a competitive non-union compensation structure — salary surveys, job evaluation, salary bands, and incentive plan design.

• Provide leadership and mentorship to the Compensation Manager on program development, job evaluation, market research, and compliance.

• Ensure equity and consistency across salary adjustments and compensation programs.

Performance & Recognition Programs

• Evaluate and evolve performance management and recognition programs (including service awards) to align with business goals.

• Bring best practices and benchmarking to the table to keep TIC Solutions competitive.

• Manage vendor relationships to maximize value and service quality.

• Champion education across HR and business leadership on program design and delivery.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field required.
• Master’s degree (MBA or related) preferred. Professional certifications (e.g., CEBS, CBP, SHRM-CP/SCP) strongly preferred.
• 10+ years of progressive benefits experience, including leadership roles.
• UKG experience required.
• Experience managing self-funded health plans in large organizations.
• Experience in a publicly traded company environment preferred.
• Deep expertise in self-funded health plan design and administration.
• Strong understanding of federal and state benefits and leave regulations.
• Knowledge of benefits systems, HRIS platforms, and data analytics tools.
• Familiarity with public company governance and reporting considerations.
• Strategic thinking with the ability to translate vision into actionable plans.
• Advanced analytical and financial acumen (claims analysis, forecasting, budgeting).
• Strong negotiation and vendor management capabilities.
• Excellent communication skills, including executive-level presentation.
• Project management and change management expertise.
• Ability to lead complex, large-scale benefits programs across diverse populations.
• Capability to balance cost control with employee experience.
• Strong decision-making skills in a fast-paced, evolving regulatory environment.
• Ability to influence senior leadership and drive organizational alignment.

Benefits

• Competitive Salary and Bonus 
• Medical, dental, and supplemental insurance
• 401K Plan
• EESP
• Paid Holidays
• Paid Time Off

Working Conditions

• Based in Galleria Houston Office.
• Fast-paced, collaborative corporate environment with cross-functional interaction.
• Travel may be required 25%

 PHYSICAL JOB REQUIREMENTS & DEMANDS:

• Primarily a sedentary role involving extended periods of sitting and computer use.
• Ability to communicate effectively in person, via phone, and virtual platforms.
• Occasional travel may be required (15%).
• Ability to attend on-site meetings in a hybrid work environment.

Company Overview

At TIC Solutions, we do work that matters. As a leading provider of critical asset integrity and engineering solutions, we help keep essential industries operating safely, reliably, and efficiently across North America and beyond. From infrastructure and energy to industrials and renewables, our work supports the communities where we live and work every day.

 

With more than 11,000 employees across 200+ locations, TIC Solutions combines global scale with local expertise, creating opportunities for employees to build meaningful careers while making a real impact. Our teams are driven by safety, innovation, collaboration, and technical excellence, and we are committed to investing in our people through growth opportunities, hands-on experience, and a strong culture of support and accountability.

 

Whether you are in the field, in operations, or supporting the business behind the scenes, you will be part of a team focused on solving complex challenges and delivering high-quality solutions for our customers.