PART TIME LIBRARY CIRCULATION ASSISTANT

Definition:  
Under general supervision, provides services to library patrons.
FLSA status:  Non-Exempt.
 
Essential Functions:  Essential functions may include the following tasks, knowledge's, skills, and other characteristics.  This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.
 Registers library borrowers.  Checks in and out library materials and shelves items as needed. Assists the public in the use of eBooks, the on-line card catalog, as well as other basic computer functions such as email and Microsoft WORD.  Reserves, renews and helps patrons checkout materials.  Answers multi-line phone and directs calls as needed.
 
Provides simple reference assistance and has knowledge of libraries and books.  Refers all moderate reference questions to a librarian.
 
Performs various off-desk duties as assigned such as book repair or assisting library staff with programs.
Perform other duties as assigned by the Director of Leisure and Library Services. CHARACTERISTICS:

Excellent customer service skills
 
 Ability to follow written and oral instructions
 
 Ability to remain calm and efficient under pressure
 
 Ability to accurately and quickly attend to detailed work
 
 Ability to communicate clearly and concisely, both orally and in writing
 
Physical ability to operate equipment including copiers, computers and telephones; to shelve books; to lift and stand/ sit for extended periods of time.
 
Visual ability to read and write reports and to use normal office equipment.
 
Hearing ability sufficient to understand and hold conversations with patrons in person and over the phone.
 
Moderate to excellent computer skills, including use of the internet, email, and basic software applications.   Proficient keyboarding skills.
 
Ability to tutor library patron in eBooks, the online catalog, and other technological applications.
 
Ability to research reference questions.
 
 

High school diploma or GED required.  

Customer service or clerical experience in a service or library capacity preferred.  

Must be able to work a flexible schedule to include nights and weekends.
 
 

Additional Info:

The City of Sierra Vista provides an equal employment opportunity (EEO) for all persons regardless of race, color, sex (to include lesbian, gay, bi-sexual, or transgendered (LGBT)), age, religion, national origin, disability, marital status, or genetic information.? The City of Sierra Vista complies with applicable state and local laws governing nondiscrimination in all employment activities. 

The City of Sierra Vista complies with the American’s with Disabilities Act (ADA) and will provide reasonable accommodation for qualified individuals with disabilities.? Requests for reasonable accommodation during the recruitment or hiring process must be sent to the Human Resources Department.?