Senior Account Manager (Non-Specialty)

What can you expect?

You will join as a seasoned professional individual contributor in Singapore retail broking team (non-specialty), who works independently with minimal supervision to grow, ensure retention and relationship satisfaction of a portfolio of clients and assists senior level colleagues with complex accounts and collaborate with other internal stakeholders to meet our target revenue.

Specifically you will:

• Co-lead, maintain and grow an existing portfolio of large clients and contribute to personal and team sales targets while overseeing the portfolio of accounts held by junior members of the team.

• Coach and guide junior team members on the account management and expansion process and intervenes when necessary to offer guidance and prevent relationship losses for at-risk team accounts.

• Conduct and analyse research to maintain a comprehensive understanding of assigned accounts coinciding with business needs as well as core team accounts.

• Attend or participate in presentations or sales meetings for priority or at-risk team accounts when necessary to develop team capabilities and maintain the team portfolio.

• Identify expansion opportunities for personal and team accounts leveraging an advanced understanding of internal service and product offerings, market trends and developments and the business standing of specific accounts.

• Define the strategy for custom solution development for the team portfolio for the designated geographies, communicating product and solution, sales targets, remuneration and pricing expectations.

• Attend and participate in industry events and conferences and client functions to build up a strong professional network, maintain proximity to the relevant market and represent the Company and its product offerings and solutions.

We will count on you to:

• Research on changes in the insurance and clients’ market and identify the potential risks

• Take on a leading role within the business as a mentor and subject matter expert

• Be the face of Marsh to our large and complex clients

• Analyse and formulate insights on client challenges through data analysis

• Evaluate internal products and services to tailor to clients’ solutions

• Collaborate extensively with Business Development, Placement and Operations for day-to-day functions and wider stakeholders to align with our growth ambition

What you need to have:

• Bachelor’s Degree in any discipline

• Attained minimum Certificate in General Insurance (CGI). ANZIIF or ACII will be an added advantage 

• At least 10 years' prior experience in the insurance industry including 5 years’ experience in retail broking

• Relevant experience in Property and Casualty insurance in Singapore market preferred

• Excellent people management, time management, verbal and written communication skills

• Outstanding analytical thinking and problem solving skills

What makes you stand out:

• Agility 

• Highly motivated and a team player with good interpersonal skills to build strong rapport with internal and external stakeholders

• Self-starter, resourcefulness with critical thinking and problem solving skills

• Possess a positive attitude towards work and learning

• Adaptability to thrive in complex environments

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.