Senior Business Analyst

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Role Overview

As a part of the Enterprise Data & Analytics team, the Senior Business Analyst is responsible for owning functional analysis and conceptual solution design for complex, cross‑functional data initiatives. This role requires deep expertise in functional analysis, with demonstrated strengths in information architecture and/or Data architecture.

This role is focused on deep discovery, problem framing, requirements facilitation, and translating business needs into clear, actionable functional and data requirements. You will partner closely with business stakeholders to understand objectives, constraints, and end‑to‑end processes, while also diving deep into data nuances, edge cases, and dependencies.

The role is accountable for proactively identifying gaps and ambiguities, designing conceptual and functional solutions before technical implementation begins, and partnering with engineering teams to shepherd solutions through delivery.

Key Responsibilities Business & Functional Analysis

• Act as the primary functional analyst on complex, cross-functional data initiatives.
• Lead requirements elicitation and facilitation through workshops, working sessions, and stakeholder interviews.
• Translate business objectives, constraints, and pain points into clear, structured, and testable functional and data requirements (e.g., BRDs, functional designs, epics, acceptance criteria).
• Frame ambiguous problems, perform root cause analysis, and ensure the “right problem” is being solved.

Information Architecture & Data Understanding

• Develop a strong understanding of data domains, entities, relationships, and definitions relevant to business use cases.
• Analyse and document end-to-end‑ data flows, including upstream sources and downstream consumers.
• Create and maintain conceptual and logical artifacts such as:
• Conceptual data models
• Data flow diagrams
• Data dictionaries and definitions
• Business process flows
• Assess data quality considerations, lineage, and business meaning as part of requirements.

Conceptual & Functional Solutioning

• Proactively identify gaps, ambiguities, edge cases, assumptions, and dependencies in requirements.
• Design conceptual and functional solutions before technical implementation begins.
• Evaluate multiple solution options and recommend approaches aligned with business objectives and constraints.
• Ensure solutions consider end-to-‑end impact across people, processes, data, and systems.

Delivery Partnership & Execution Support

• Partner closely with data engineering, platform, and delivery teams to translate functional designs into implementable solutions.
• Act as the functional “anchor” throughout delivery; clarifying intent, refining requirements, and supporting UAT and validation.
• Maintain alignment between stakeholders and delivery teams as requirements evolve.
• Contribute to roadmaps, sequencing, and dependency management for initiatives.

Thought Leadership

• Set a high bar for functional analysis quality through strong artifacts, structured thinking, and clarity.
• Influence best practices, templates, and standards for requirements and functional design.

Education Qualifications

• Bachelor's Degree in Information Management, Computer Science, or related field
• Master’s Degree in Management or related field preferred

Experience Qualifications

• Typically, 6+ years of experience in business analysis, functional analysis or data analysis roles with a strong track of owning complex, cross-functional initiatives end-to-end.
• Experience in information/data architecture, data management, is a plus
• Familiarity with data privacy laws and regulations (e.g., GDPR, CCPA)
• Relevant regulatory knowledge in a specific industry (e.g. finance, healthcare) a plus

Must Have Skills & Experience

• Strong functional analysis expertise.
• Proven experience with requirements facilitation, elicitation, and documentation.
• Hands‑on experience with information architecture and/or business architecture, including:
• Data domains and entities
• Conceptual and logical modelling
• End-to‑end data flows
• Ability to see the big picture (business objectives, processes, downstream impacts) while also performing deep, detail-oriented‑ analysis.
• Demonstrated ability to identify and resolve ambiguities, gaps, and dependencies.
• Strong conceptual and functional solutioning skills prior to technical implementation.
• Excellent critical thinking and structured problem-solving abilities.
• Clear, confident communication skills with both business and technical audiences.
• Experience partnering closely with business stakeholders and engineering/delivery teams.
• Comfortable acting as the functional owner on initiatives, setting direction, defending design decisions and maintaining alignment as requirements evolve.

Nice to Have

• Prior experience in a lead or mentorship capacity, guiding other analysts or influencing standards and best practices (without formal people management).
• Familiarity with data platforms, analytics tools, or modern data architectures (e.g., data warehouses, data lakes, pipelines), without needing to be hands-on‑ technical.
• Experience creating or contributing to enterprise data models, conceptual data models, or capability maps.
• Exposure to Agile or product-oriented‑ delivery environments.
• Background in data governance, data quality, or metadata management.
• Experience documenting functional designs, logical models, or business process flows.
• Domain knowledge relevant to the business (helpful but not required).

Tools & Artifacts (Helpful but Not Required)

• Experience working with conceptual and logical artifacts such as data flow diagrams, data dictionaries, and process models.
• Familiarity with collaboration and documentation tools such as Miro, Visio, Microsoft Excel, and light analytical querying using SQL or insights validation via Power BI / Tableau.

Work Environment

• Work in clean, pleasant, and comfortable office. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.