Assistant Director of Libraries & Inclusion For Community Outreach

Step into a role where your leadership shapes the future of library service and community impact. As Assistant Director of Libraries & Inclusion for Community Outreach, you will guide and elevate Adult Services, Teen Services, Kids & Family, DEI, and Library to You core services—bringing vision, strategy, and purpose to the work that matters most. We’re looking for a leader who is not only passionate about DEI, but who has demonstrated that commitment through meaningful implementation and action. As one of three key leaders reporting to the Chief Libraries & Inclusion Officer, you’ll have the opportunity to influence system-wide priorities, inspire teams, and drive forward inclusive, responsive services for all.

The Division of Libraries & Inclusion supports the mission and vision of Jefferson County Public Library (JCPL) by enriching lives and strengthening our community through equitable and free access to information, experiences, and opportunities. Aligned with JCPL’s vision, the division helps create an essential community space for connection, learning, discovery, and creation, where everyone belongs and everyone feels welcome.

The Assistant Director will be accountable for delivering a consistently high-quality customer experience across phone, in person, and digital service channels. The Assistant Director will need to travel to JCPL locations on occasion.

This role also directs implementation of library service strategic initiatives and handles operational details that support implementation of the service and staffing model. The Assistant Director oversees access to system-wide resources, including both physical and digital collections, and is responsible for creating partnerships and relationships in the community through outreach. The Assistant Director has decision-making authority for operational initiatives in the area of Libraries & Inclusion.

Job Posting Closes at 11:59PM on:

08/10/26

Division:

Library Division

Management Level:

Associate/Assistant Director

Scheduled Weekly Hours:

40

Benefit Eligibility:

This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

Hiring Range: $87,762.34 - $114,091.04 Annually.

• STRATEGIC PLANNING: Develops long-range strategies for core library services, provides strategic direction for public services staff, demonstrates and applies current knowledge of trends in libraries and related fields. Directs cross-functional teams to accomplish goals and objectives in their system-wide service. Evaluates inputs, outputs and outcomes of core services. Directs system-wide changes and evaluates input from community for developing and implementing system-services using established industry benchmarks. May use established industry benchmarks to determine gaps in service provision and quality. Directs input for and anticipates local and system needs.

• ORGANIZATIONAL DEVELOPMENT: Directs implementation of the Public Services division strategic initiatives. Handles operational details that support the implementation of the service and staffing models. Prepares and submits routine reports as necessary for JCPL management. Anticipates and solves problems as non-routine situations arise. Ensures adherence to established policies, procedures and standards. Collaborates and coordinates with others in cross-functional teams to accomplish JCPL, division goals and objectives. Communicates goals and strategic priorities to staff. Directs special assignments such as piloting new services. Manages short-term projects outside typical area of responsibility. Covers as acting manager or Person in Charge(PIC) for local, other locations and services on a temporary basis as needed.

• CUSTOMER EXPERIENCE: Communicates expectations to staff and colleagues about library services and trends.  Models best behavior practice for customer service. Creates conditions for a quality customer experience in public services. Keeps abreast of and implements industry best practices in library services. Provides direct customer service particularly in non-routine situations. Directs input for anticipated local and system needs. May conduct outreach into the community by identifying potential groups and ensuring direct contact from the JCPL.

• FISCAL RESPONSIBILITY: Develops and monitors the budget to support the division. Provides input to annual plans and budgets and assists with system-wide initiatives. Ensures compliance with budget limits and established purchasing procedures with staff. Directs system resources with budgetary and decision-making authority over those resources. Accountable for system-wide budget expenditures in area of responsibility. Contributes to department evaluations and reports

• SUPERVISION & MANAGEMENT: Hires, assigns, trains, directs and supervises the public services managers as well as temporary staff, volunteers and interns in area of responsibility. Coaches on industry best practices. Administers or makes recommendations for routine personnel matters affecting direct reports including recruitment, orientation, training, setting performance goals, assigning and reviewing work, approving time card, approving leave, appraising and disciplining, submitting records and documentation as required by Library and Jefferson County Policy. Conducts regular staff meetings with subordinate staff. Communicates changes in policies and procedures to direct reports and implements them as directed. Provides technical guidance and support to ensure conformity with established policies, rules and regulations. Anticipates and solves problems as non-routine situations arise. Promotes professional development and leadership skills among direct reports and teams. Responsible for creating and implementing change management plans and strategies that maximum employee engagement and minimizes employee resistance.  Provides leadership towards the Library's mission, vision and values. Serves as a member of JCPL’s Director’s Team and CMT (Combined Management Team). Collaborates and coordinates with others in cross-functional teams to accomplish JCPL goals and objectives as well as Division goals and objectives. Uses and continually develops leadership skills and participates in on-going professional development. Maintains skills, knowledge and subject matter expertise in areas of responsibility and industry trends through training and professional development. Attends conferences and participates in development activities.

• Other duties and responsibilities as assigned.

We strongly encourage candidates from all backgrounds, identities, and perspectives to apply, as we believe a diverse workforce is critical to fostering success and achieving our goals.

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact [email protected]. This contact is for accommodation requests only and cannot provide application status updates.

Education:

Bachelor's Degree

Experience:

Work Experience: Minimum five years

Supervision Experience: Minimum 5 years

Certifications:

Languages:

Category:

Library Services