Events & Engagement Coordinator

Description

Salary Range: $56,350 - $61,985 per year 

FLSA Status: Exempt

Schedule: Full-time; Monday - Friday; 8-hour shift scheduled between 8:00AM - 5:00PM

Homelessness is a public health, social and racial justice issue!

Since 1984, St. Francis House has committed itself to healing the wounds of those impacted by an inequitable society and breaking down the barriers, including systemic racism that prevent all people from living lives of dignity.

St. Francis House is the State’s largest provider of day services supporting people who are at risk of or are experiencing homelessness. Located in the heart of downtown Boston, we compassionately welcome nearly 500+ adults through our doors every day who are seeking a safe and dignified refuge and opportunities to rebuild their lives. Our holistic approach allows us to deepen our impact by offering integrated programing that helps our guests achieve stability in the areas of housing, income, and behavioral health. Joining our team would provide you a dynamic opportunity to work with an interdisciplinary team of providers dedicated to solving this public health crisis.

We offer an extensive Benefits package! Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Altus dental insurance, 4 weeks of vacation and 13 holidays recognized per year, employer – paid life & disability insurance, a vested 403b retirement with 5% match, and much more!

Job Summary

The Events and Engagement Coordinator will work with the Director of Annual Giving in executing a strategic annual Events and Engagement Plan to run smooth, efficient, well-attended, and profitable events. This plan includes the coordination and execution of the agency’s signature events, including the All the Way Home Gala and the Winter Walk, as well as smaller engagement events throughout the year.  

The Events and Engagement Coordinator will work with the Director of Annual Giving and the VP of Philanthropy & External Affairs to manage the St. Francis House Young Professionals’ Society. This position also works with our community partners to support third-party events through collaborative marketing and communications planning. The Events and Engagement Coordinator will develop a network to stay informed and updated around event/engagement industry trends through research, outreach, and attending outside events.

Essential Duties/Responsibilities

Planning:

• Assists in designing a solid plan for executing special events, both in-person and virtual, as part of a coordinated annual development donor engagement plan.
• Creates and works within events budgets and timelines, oversees the communications and responsibilities of vendors, and organizes food, entertainment, and staffing needs to ensure a successful event. 
• Works with the Director of Annual Giving to develop and manage internal and external planning committees with a focus on growing event attendance and revenue at all St. Francis House events, in-person and virtual.
• Collaborates with the Development team on identifying, cultivating, and stewarding all funders and supporters who are invited to and attend events.
• Coordinates meeting calendar, group communications, and program content for the Young Professionals’ Society.

Implementation:

• Manages relationships with in-kind sponsors, contractors, key leaders/volunteers, and other individuals responsible for successful special events, both in-person and virtual.
• Collaborates with the Marketing & Communications team and external partners on event materials (invitations, promotional emails, signage, etc.), social media content and programming, and other creative marketing in support of special and annual events.
• Provides information, supports and motivates event committee members, table captains, major supporters and the Development Team to ensure each event is successful.
• Creates and maintains event standard operating procedures (SOPs) for major responsibilities and projects.
• Manages all website applications for fundraisers with the support of IT, marketing, and operations team.
• Coordinates post-event procedures, including participant outreach, vendor follow-up, post-event reporting, and evaluation. 
• Manages, grows, and effectively utilizes the Young Professionals’ Society.

Evaluation:

• Ensures and oversees up-to-date event records and ensures timely reporting/analysis of in-person and virtual event results, as well as coordinating with the development operations team on acknowledgements of in-kind supporter contributions.
• Collects data and implements metrics/tools to measure the effectiveness of each Development event.
• Assists with planning event debriefings and developing recommendations for improvement for future in-person and virtual events.
• Works with the development operations team to create and maintain systems for accurate and useful event attendee and sponsor data management.
• Collects and records membership and participation data for the Young Professionals’ Society to measure effectiveness and develop recommendations.  

Supervisory Responsibilities

• Oversees and directs teams of volunteers at events and for special projects.

Additional Responsibilities

•  Performs other duties as assigned.  
• Adheres to agency code of conduct. 

Requirements

• Self-directed with the ability to work both independently and as part of a team. 
• Able to define and outline scope of projects, assign roles, lead events meetings, and meet critical deadlines. 
• Strong written and verbal skills. 
• Understanding of the various audiences of SFH and ability to communicate with various audiences.  
• Creativity and ability to think outside the box. 
• Ability to handle multiple projects simultaneously and prioritize them accordingly. 
• Excellent interpersonal and customer service skills.
• Excellent organizational skills with attention to detail. 
• Non-profit experience a plus.

Education & Experience

• Associate’s or higher preferred, with focus in Event Management, Public Relations, Marketing or related field a plus.  At least two years managing events or related experience and/or training preferred. 
• Experience in developing collateral with InDesign, Illustrator, Photoshop, Canva, and WordPress preferred but not required. 
• Experience with computers, including the use of email programs, web-based tools, Microsoft Office applications. Proficiency with donor management software (CRM databases, Raisers’ Edge) a plus. 
• Lived experience of homelessness and/or recovery a plus. 

Work Environment & Activity 

• Prolonged periods of sitting at a desk and working on a computer. 
• Ability to lift up to 10-15 pounds, as needed. 
• Occasionally standing and moving throughout multi-level building. 
• Constantly operate computer and other office machinery, such as a calculator, copy machine, computer printer.  
• Occasional evenings, holidays and weekend hours may be needed for special events, projects, etc.   

If you are ready to make a lasting impact in the lives of others, please complete our application process.

SFH is an Equal Employment Opportunity Employer. We are committed to fair and equitable employment practices and to fostering a workplace where all employees are respected, supported, and able to grow. In support of our mission, we encourage individuals from all backgrounds to apply, including those with lived experience of homelessness or recovery and those who have faced barriers to employment. We value the range of experiences and perspectives that strengthen our work in the community.

Reasonable accommodations may be made to enable individuals with disabilities to perform these duties. 

This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.