Account Manager - Digital Media

Company Description

Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world.

 

If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 80,000 brilliant minds with expertise in data, technology, media, strategy, creativity and business transformation, all literally at your fingertips.

 

Go ahead, the world is waiting.

 

Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation. Two of its biggest solution hubs in Singapore - Publicis Communications and Publicis Media & Digital.

 

Publicis Communications, the creative communications hub of the Publicis Groupe, is a collective of the most passionate, purposeful, and progressive creative agencies in Singapore. They are Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, Prodigious, and MSL.

 

Publicis Media & Digital, which is comprised of global media agency brands Starcom, Zenith, Spark Foundry, and Performics, is powered by digital-first, data-driven global practices that together, help our clients navigate the modern media landscape.

 

Our two other solution hubs, Publicis Sapient and Publicis Commerce, empower businesses to embrace digital transformation and equip them with a total commerce experience.

Job Description

As an Account Manager within Audience Media team, you will play a key role in the planning, execution, and delivery of Digital (DMS) campaigns, working closely with internal partners and specialists. This role combines client partnership, strategic media support, and campaign delivery, with clear exposure to commercial growth and planning responsibilities.

You will act as a day-to-day partner for internal teams, supporting the development of media recommendations, audience strategies, and campaign execution that help position the unit as a trusted, high value partner for clients.

Key Responsibilities:

• Serve as the main point of contact for day‑to‑day client and agency communications, owning client satisfaction and delivery quality.
• Support the strategic development and execution of Digital (DMS) campaigns, contributing to media recommendations, audience strategy, and media flow planning.
• Interpret client briefs in order to develop comprehensive omnichannel media plans
• Manage campaigns end‑to‑end, from brief through activation, optimisation, reporting, and post‑campaign insights.
• Work closely with teams across client services, operations, creative, and third‑party partners to ensure campaigns are delivered accurately, on time, and to brief.
• Build strong relationships with key internal stakeholders, ensuring a seamless and collaborative working model.
• Support account growth working alongside Senior Account Managers.
• Own day‑to‑day reporting, weekly updates, campaign analysis, and support finance and operational processes.

Qualifications

• A Bachelors Degree
• 5+ years with increasing levels of responsibility within an agency or media company
• 3+ years of experience in digital media planning or media strategy
• Strong knowledge of media landscape in Singapore and SEA
• Strong analytical thinking and mathematical skills
• Highly experienced in Programmatic and working with a large variety of digital partners and channels
• Proven track record of top performance measured against business growth, revenue, and other variables
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Excellent communication and writing skills
• Be extremely detail-oriented, have the ability to prioritize and manage time efficiently among multiple client campaigns and daily tasks, and be able to work effectively under pressure
• Ability to navigate complex client needs as well as internal dynamics