Director, International Sales Force Effectiveness (Hybrid)

Job Summary

Job Title: Director, International Sales Force Effectiveness

Be part of a fast-growing, innovative company pioneering “Liveable Technology” to transform diabetes care. We’re hiring a Director, International Sales Force Effectiveness to help accelerate key initiatives and deliver breakthrough, user-centric solutions in a dynamic, fast-paced environment.

The International Sales Force Effectiveness (SFE) Director is a strategic and operational partner to the International Commercial organisation, responsible for driving field force effectiveness, productivity, and execution across all HCP facing teams. This role develops and maintains the frameworks, metrics, tools, training and processes that enable the sales organisation to perform at its highest level. This role will oversee the design and deployment of targeting strategies, , and best practice pull through across regions, districts, and territories.

They will work cross functionally with Sales Leadership, Marketing, Sales Operations, Insights & Analytics, and Training to ensure the field force is equipped with actionable insights and the right strategic focus to accelerate growth in a competitive market.

Primary Responsibilities

• In strong partnership with sales, sales operations, and marketing, develop and evolve the company’s SFE capability, ensuring alignment with commercial goals and market dynamics.
• Define and maintain a comprehensive suite of SFE metrics (e.g., team -> activity -> impact -> results) to characterise performance, strengths, and opportunities
• Lead targeting strategy to ensure the right HCPs receive the right level of engagement from field team
• Shape the roadmap for sales technology, including CRM (Salesforce), enablement platforms, and analytics tools in close collaboration with Sales Operations. 
• Evaluate new tools and innovations that enhance productivity and customer engagement. 
• Identify SFE performance gaps and opportunities across the field organisation; develop and implement initiatives to improve execution.
• Facilitate regular business reviews with regional and district leaders to ensure consistent execution and alignment.
• Serve as a key liaison between Sales, Marketing, Sales Operations, Market Access, and Medical Affairs.

Education and Experience

• Bachelor’s degree and/or demonstrated commercial experience
• Experience with leading people and teams
• Deep experience with Salesforce CRM and sales technology ecosystems. 

Skills and Competencies

• Ability to design and execute commercial strategies that improve field performance.
• Strong project management skills with the ability to lead cross functional initiatives.
• Strong analytical and quantitative skills with the ability to interpret complex data and translate it into actionable insights.
• Proficiency with CRM platforms, reporting tools, and data visualisation software.
• Excellent communication and presentation skills, with the ability to influence at all levels of the organisation.
• Strong relationship building skills with field teams and headquarters stakeholders.
• Deep understanding of international healthcare markets, provider dynamics, and MedTech commercial models.
• Ability to balance strategic thinking with hands on execution.

Physical Requirements

• Location: Hybrid - Hammersmith, London 
• Travel Requirements: 30%

#LI-Hybrid #LI-JW1

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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